Senior Executive, Office of Patient Experience

Roles & ResponsibilitiesReporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to patients and families via walk-in as well as telephone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to...

Roles & ResponsibilitiesReporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general...

The Office of Patient Engagement (OPEN) is a new unit to deepen LKCMedicine's patient & public partnerships in medical research and education. You will be part of a dynamic team to embed Patient and Public Involvement and Engagement (PPIE) into the School's programmes and foster partnerships with patient advocates, patient organisations and other...

The Office of Patient Engagement (OPEN) is a new unit to deepen LKCMedicine's patient & public partnerships in medical research and education. You will be part of a dynamic team to embed Patient and Public Involvement and Engagement (PPIE) into the School's programmes and foster partnerships with patient advocates, patient organisations and other...

Reporting to the Senior Manager, you will be part of the Patient Relations and Feedback team working closely with clinicians and administrators. You will be responsible for managing both clinical and non-clinical feedback which includes conducting investigations, facilitating family conferences and hospital reviews, drafting reply to letters and liaising...

Roles & ResponsibilitiesYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years...

You are responsible for planning initiatives aimed at improvingpatient experience and building a patient-centric culture. You will lead andare also accountable for the feedback management process, including servicerecovery and active engagement of staff, patients and caregivers.Requirements: RecognisedDegree with at least 8 years of working experience in...

OverviewReporting to Head, Patient Experience Matters, you will be responsible for the whole spectrum of the department's administrative duties. The incumbent will also closely support and assist the Head of the unit in the area of patient feedback management and implementation of service quality initiatives / programmes.Job ResponsibilitiesYou will be...

Roles & ResponsibilitiesResponsible for managing and collaborating with healthcare team members for an overall positive patient experience. This includes working with various hospital departments to address patient feedback and implementing service improvement initiatives.MAJOR DUTIES AND RESPONSIBILITIES(A) SPECIFIC1. Identify, plan, design and implement...

Job number Job number SGGA00309 Work Location Work Location Parkway Hospitals Spore PL Contract Type Contract Type Permanent CountryThe RoleOverview of the Role:Be a part of our dynamic team to manage patients flow in Parkway MediCenter (PMC) to ensure a smooth and pleasant experience in the facility.Key accountabilitiesResponsible for rendering excellent...

Roles & ResponsibilitiesReporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to patients and families via walk-in as well as telephone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to...

Objective / Purpose of the JobPatient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients.Responsibilities: Administer new/ current...

Roles & ResponsibilitiesThe jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for...

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients' hospital experiences and to deliver pyscho-social care for patients.Job Requirements:...

Roles & ResponsibilitiesResponsibilitiesTo provide clerical and support functions in the Emergency department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.Requirements· GCE ‘N’/’O’ Level or Diploma holder· Service-oriented, confident and have a passion for helping others· Good...

Roles & ResponsibilitiesDetailsWorking hours: Office hours Location: Central Job ScopeSupport OPE in managing feedback and responses within the Hospital. Attend to patients and families via walk-in as well as telephone calls to the OPE Hotline. Review and follow up with appropriate actions on the feedback received. \ Respond to general feedback and...

**Job ScopeThe Patient Service Officer will help manage front desk functions to provide excellence customer service and care to patients and their family in the process from admission to discharge at the hospital.Roles and Responsibilities Responsible for registration of patients for inpatient admissions and day surgery and provide financial counselling on...

Sengkang General Hospital Pte. Ltd.Senior Patient Service Associate, Business Office (Accounts Receivable): Job Category: Ancillary Posting Date: 8 May 2024Requirements:Diploma with at least 1 year' of relevant experienceGood team player with strong interpersonal and communication skillsHighly motivated, independent and adaptable to changeCustomer-oriented...

Roles & ResponsibilitiesStarMed is a premier day-surgery and multi-disciplinary medical facility providing top-notch day surgeries and diagnostic services at competitive rates. Currently, we are seeking a dedicated customer service representative to ensure the satisfaction of our visitors and patients at our facility.Act as the initial point of contact for...

Roles & ResponsibilitiesYou will play a vital role in supporting the daily operations of the Business Centre. You will advise patients on billings and estimated bill size, administer admissions and discharges, handle patients' enquiries, as well as review periodically the billing & collection policies and work processes for improvements.• Being a...