![STARMED SPECIALIST CENTRE PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Patient Service Officer
1 week ago
StarMed is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. One of our specialist services -
The Orthopaedic Practice and Surgery (TOPS) is now looking for a Patient Service Officer to be part of the team.
- Perform registration: key in patients' data and register in the system.
- Generate bill estimation form.
- Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
- Follow up with doctors or clinic staff on completing the information required.
- Assist doctor during consultation.
- Booking of appointment in the system.
- Alert and rectify duplicate patients' records in the system.
- Assist in training and guiding new and junior staff.
- Collect deposit if required.
- Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
- Perform daily closing of collections and alert superiors on discrepancies if any.
Requirements:
- Has 12 years of experience in healthcare industry, preferably working in a specialist clinic setting.
- Able to work in fastpaced environment.
- Techsavvy
- Good interpersonal skills, a good team player and has good time management skills.
- Willing to learn and ability to adapt are key attributes for this role
- Located at Farrer Park just above MRT station.
- Working hours: 830am to 530pm (Monday to Friday), 830am to 1230pm (Saturday)
- If successful, this employment will be hired directly under **The Orthopaedic Practice and Surgery (TOPS)
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