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Patient Care Officer
1 week ago
This is a new position created with a mission to provide quality care services to patients in a ward setting.
The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients.
The work of a Patient Care Officer consists of 3 main areas:Caregiving Duties
- Provide caregiving duties and support to patients, in collaboration with other healthcare professionals.
Service Management
- Engage patients and their family members/visitors to understand their needs and manage their expectations in the area of service delivery.
Operations/Admin Support
- Overall management of clerical and operational support in a ward and ensuring facilities (medical, nonmedical and IT equipment) are safe and functional.
REQUIREMENTS
- Additional criteria include a heart for service and care, good learning attitude and the ability to work in a dynamic and challenging environment.
- Able to work on 2 or 3 rotating shifts (morning, afternoon and night); included weekend & PH.
- 5 working days' work week
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