Patient/customer Service Officers

1 week ago


Singapore PEOPLESOLVE PTE. LTD. Full time
**About the Role
As a
Patient Service Officer , you will be part of a team who is focused on delivering high quality healthcare experiences for the patients:

  • Attend to patient enquiries over the counter to provide information on clinic services.
  • Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines.
  • Assist in making appointments for the patients.
  • Assist doctors and nurses in basic clinical tasks when required.
  • Collate laboratory and radiology results for doctors review and follow up.
  • Perform daily billings and accurate transactions, including closing of accounts.

Requirements:

  • Have passion in healthcare and keen to learn.
  • Driven, dedicated and willing to serve.
  • PC/Computer literacy and ability to work in a fastpaced environment.
  • Able to perform rotating shifts
  • 5.5 days (including Saturday)
  • Able to speak, read and write in English and Mandarin (as need to communicate with Chinese speaking customers, handling of Chinese medicine and data).
Teh Jean Ying

Registration No:

R
People Solve Pte Ltd

EA License No: 21C0695

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