Pre-sales Consultant

1 week ago


Singapore SMARTOSC PTE. LTD. Full time

As the demand for Digital Transformation using eCommerce globally is snowballing, SmartOSC is expanding very fast along with the need to build our World-Class Enterprise Sales team in different markets - Australia, Japan, the US, EU, and SEA.


As a Pre-Sales Consultant, your mission is to support the Sales team with technical insights, product presentations and solution architectures for some of the most visionary and prominent businesses.


This role works closely with Division Managers and Sales team as part of the team to engage with prospects, existing clients and implementation partners.


RESPONSIBILITIES

  • Manage the quality of overall deliverables throughout endtoend sales process
  • Collaborate with the Sales team to scope and define technical solutions in response to customer opportunities and requirements
  • Participate in scope discovery meetings with prospects as requested
  • Develop, design, document and deliver scope of works, hour/cost estimates, professional proposals that meets the customer's requirements
  • Present value and technical knowledge when demonstrating ecommerce platforms
  • Proactively build relationships with customers to become a trusted advisor
  • Liaise and collaborate with the Delivery teams and act as a conduit to identifying the bestinclass solutions and ensure the successful delivery of those solutions
  • Provide postsales support to project managers in order to reduce costs and optimise profitability
  • Take ownership and responsibility for customers' risks and issues, when required

REQUIREMENT

_Essential:
_


  • Good in both spoken and written English
  • Strong technical knowledge on at least one ecommerce platform
  • 5+ year experience in IT service presales experience and in customerfacing roles
  • Sound sales and organizational skills for better sales pitch and collaterals
  • Excellent writing proposals spanning business and technology domains
  • Ability to work independently and proactively
  • High level of understanding of search, recommendation and analytics systems

_Desirable (Good to have): _

  • Experience working/living in crossculture, international environments
  • Experience from international projects is a plus
  • Bachelor's degree or equivalent years of experience in related position

BENEFITS

_What You Will Get? _

  • Work in an international environment with a Sales/Marketing team located in 7 countries
  • Take part in SmartOSC rigorous Business Events calendar of over 10 events annually, including our internationally recognized flagship event Meet Magento Asia
  • The deep insight of Ecommerce and enterpriselevel retailers in various countries: Singapore, Thailand, US, UK, Australia

_At SmartOSC, we offer the bests to your values: _

  • Attractive salary package (Base salary + Incentives + Bonuses)
  • Performance review twice a year
  • Flexible working hour (between 7:30am 7:30pm on staff's preference)
  • Premium health care up to $3,000/year
  • Working in One of the largest Ecommerce Agencies in South East Asia
  • Professional English environment
  • Free English, Japanese and professional training packages
  • Annual company trip inside or outside Vietnam
  • Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
  • Free entertainment parties: Birthday party, Anniversary party, Sumup Party, Year-End Party, etc


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