Service Sales and Ops Executive

2 weeks ago


Singapore JENMON INTERNATIONAL PTE LTD Full time
Roles & Responsibilities

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers' requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers' feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

Tell employers what skills you have

Telesales
Critical Thinking
Administration
Visual Inspection
Adaptability
Good Communication Skills
Communication Skills
Customer Satisfaction
Regulatory Requirements
Customer Service
Business Development
Customer Orientation
Customer Service Experience
  • Sales & Ops Executive

    2 weeks ago


    Singapore MARINSMART GLOBAL SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesMarinsmart Global Service Pte Ltd, a subsidiary of Winkong Marine Engineering Co., Ltd, is currently seeking a highly motivated and organized Sales & Ops Executive to join our team. The successful candidate will be responsible for handling customer enquiries, coordinating with the technical team for manpower deployment, and handling...


  • Singapore STREAM OPS Full time

    Roles ResponsibilitiesThis position reports to the Director. Stream Ops is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplaceSpecific ResponsibilitiesUpdate tracking numbers and details of each courier services online....

  • Events Ops Executive

    2 weeks ago


    Singapore SKYY DESIGN WORKSHOP PTE. LTD. Full time

    We are searching for reliable Event Ops Executives to join our capable team of professionals. The Event Ops Executives will be tasked with project coordination and administrative support. He/she will be reviewing specifications and preparing estimates, negotiating with the production team, sub-contractors, and vendors, as well as building relationships with...

  • Sales Ops

    2 weeks ago


    Singapore INTERIORTECH PTE. LTD. Full time

    Sales Ops & Strategy InternAs an intern in this role, you will play a key role in proposing and implementing initiatives to enhance our sales strategies and operations. You will also collaborate and coordinate with a cross-border team, supporting sales enablement initiatives and contributing to the overall success of the organization.Key Responsibilities:...

  • Admin ops Executive

    2 weeks ago


    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    Job Description:Time Management and Service Quality New Clients _ Retrieve case from AIC/IRMS portal (2 days KPI) Check NMTS subsidies available to client. Forward new referral in WhatsApp group for SW/Nurses team to follow up MOW Forward to Logistics Ops Executive to arrange for start of meals delivery and advise on terms and conditions for MOW. MET Forward...

  • Sales Executive

    2 weeks ago


    Singapore The Executive Home Store Full time

    The Executive Home StoreItalian Furniture and Lifestyle Store has vacancies for:Sales Executivesfor those who want a career in retail Promote sales of Italian imported furniture and lifestyle accessories Identify marketing opportunities for new customers Maintain and service existing customers' database Good professional customer care and services Coordinate...

  • Specialist, S&op

    2 weeks ago


    Singapore Rio Tinto Full time

    Specialist, S&OP (Bauxite & Alumina) Pacific | 6-Months ContractWhy explore An opportunity to develop your career within a global organisation- Work with key stakeholders in our global commercial hub- Gain exposure to multiple and varied commercial tools Based in Singapore, a global commercial hub for Rio TintoAbout the roleBauxite and Alumina (B&A) is...


  • Singapore SMRT Corporation Ltd Full time

    Senior/Executive, Training OpsJob Purpose Senior/Executive Training Operations is responsible for developing resource planning and training needs for Rail Ops, monitor training for effectiveness. This includes developing, planning and training the competency and proficiency of the trainees to meet operational requirement.ResponsibilitiesStation/Train/Control...


  • Singapore Piggyback Pte Ltd (pb mart) Full time

    CompanyPiggyback Pte Ltd (pb mart)DesignationInventory Ops and Sales AdminDate Listed04 Mar 2024Job TypeEntry Level / Junior Executive, Experienced / Senior Executive Full/PermFree/ProjIntern/TSJob PeriodImmediate Start, For At Least 3 MonthsProfessionSales / RetailIndustryRetail / eCommerceLocation NameSingaporeAllowance / Remuneration$500 - 1,000...


  • Singapore GMP Group Full time

    We are representing our clients to hire an Ops Administrator Executive to be driving operational excellence in the organization.You will be supporting the day-to-day operations in the department, collaborating with a team of dedicated workers. As this will be a healthcare institution, this role will require you to liaise with the nursing, pharmacy and...

  • Head of Fleet Ops

    2 weeks ago


    Singapore COMFORTDELGRO BUS PTE. LTD. Full time

    Responsibilities Support Head Ops to oversee and direct day to day fleet operations. Understand all contractual requirements and advise Head Ops to fulfil all operational demands accordingly. Develop deep expertise in scheduling and rostering. Drive all fleet ops to meet required KPIs including all operational and safety requirements. Conduct regular checks...

  • Sales Executive

    2 weeks ago


    Singapore VERMILION CONSULTING PTE. LTD. Full time

    Sales Executive (Personal Care Products)Reporting to the Sales Director, you will be handling the General Trade channel:Achieve sales objectives and targets Perform business development, proposing and presenting sales plans for internal and external parties Manage and build depth in existing accounts, establish and maintain good relationships with key...


  • Singapore Singtel Group Full time

    The Preventive Maintenance Ops Manager will represent OneCare Support shared services covering system operation for our Maintenance business.   Responsibilities: Interface with Service Managers on all ops matters. Manage a team of Ops engineers on system related escalation and matters pertaining to Corrective Maintenance and Preventive...


  • Singapore Singtel Group Full time

    The Preventive Maintenance Ops Manager will represent OneCare Support shared services covering system operation for our Maintenance business. Responsibilities:Interface with Service Managers on all ops matters. Manage a team of Ops engineers on system related escalation and matters pertaining to Corrective Maintenance and Preventive Maintenance. Rooster...

  • Fun Sales Execurtive

    2 weeks ago


    Singapore Innovate sales and marketing Full time

    Job Description: Providing knowledge products /services to potential prospects and customers Creating Brand AwarenessJob Benefits: Self Development Fast career progressionSalary: $3, $4,000.00 per monthBenefits: Flexible schedule Promotion to permanent employeeSchedule: Day shiftSupplemental pay types: Attendance bonus Commission pay Performance bonusWork...

  • Sales Executive

    2 weeks ago


    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Sales ExecutiveLocation: SingaporeJob Summary: We are seeking a dynamic and results-driven Sales Executive to join our team in Singapore. The Sales Executive will be responsible for identifying new business opportunities, building client relationships, and achieving sales targets in line with company objectives. The ideal...

  • Sales Executive

    2 weeks ago


    Singapore PANASONIC INDUSTRY SALES ASIA PACIFIC Full time

    Job requirement: 23 years sales experience in Electronics B2B Sales and Marketing. Knowledge of Electronics Components (Active, Passives). Strong communication and negotiation skills. Ability to build and maintain relationships. Willing to travel 20%. Cheerful & good communication skills with ability to work with people from different level.Responsibilities:...


  • Singapore Dassault Systèmes Full time

    Role description & Responsibilities You will support the Sales Ops Excellence team and work closely with the Partners and Sales team in delivering targets across AP South You will manage Partners' leads and opportunities registration process You will manage territory assignment, partner target assignment, and delivery of targets You will ensure overall...


  • Singapore FAR EAST PROPERTY SALES PTE. LTD. Full time

    Job PurposeThe Customer Service Executive is responsible for delivery of quality service to customers for handover of properties and defects management; and continuous collation of customers' feedback for sharing with key stakeholders for improvements to our products and service.Responsibilities Work with stakeholders to prepare for project TOP, including...

  • Sales Executive

    2 weeks ago


    Singapore COMO Hotels and Resorts Full time

    COMO Metropolitan SingaporeProperty:COMO Metropolitan SingaporePosition:Sales ExecutiveBase Location:SingaporeDepartment:Sales and MarketingReporting to:Director of Sales and MarketingJob Summary:The overall responsibility of the Sales Executive is to provide administrative support for The Sales team. The Sales Executive will be required to conduct their...