Admin ops Executive

2 weeks ago


Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

Job Description:

Time Management and Service Quality

  • New Clients _
  • Retrieve case from AIC/IRMS portal (2 days KPI)
  • Check NMTS subsidies available to client.
  • Forward new referral in WhatsApp group for SW/Nurses team to follow up


MOW
  • Forward to Logistics Ops Executive to arrange for start of meals delivery and advise on terms and conditions for MOW.


MET
  • Forward to Logistics Ops Executive to update into their schedule for new admission and investigate client medical appointments requirement.
  • Existing Clients _
  • Monitor periodic review on clients.
  • Do updating of periodic review for existing client based on SW team feedback.
  • Prepare letters to clients for Fee Waive approve and Mean-Test subsidy change.

Data/Stakeholder Management

  • Validate monthly data entry for all programs under the division and reconciliation to ensure correct data entry.
  • Prompt liaison with external agencies, nextofkin(s) and internal teams
  • Manage assigned projects to deliver change management, quality assurance and client satisfaction.

Qualification:

  • Diploma in any discipline
  • At least 2 years of working experience in healthcare sector preferred.
  • Willing to learn and good team player.
  • Passionate in working with elderly clients.
  • Good computer skills and proficiency in MS office

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