Call Centre Executive

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...

Join TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...

Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...

Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...

About the RoleWe are seeking a skilled Call Centre Officer to join our team at PERSOLKELLY SINGAPORE PTE. LTD. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our clients.Job ResponsibilitiesHandle inbound calls from clients efficiently and effectively, addressing their queries and...

Roles & ResponsibilitiesJob Title: Customer Service AgentJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure...

Roles & ResponsibilitiesJob Description To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations. Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance Provide ongoing coaching, feedback, and...

Job OverviewWe are seeking a highly skilled Call Centre Representative to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving their queries in a timely and professional manner.About the RoleThe successful candidate will have prior...

Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Roles & ResponsibilitiesResponsibilities Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards Coordinate with internal departments to...

You will oversee the daily operations of the Call Centre to ensure service excellence, operational effectiveness and efficiency. This will include managing and optimizing manpower, addressing operational and service challenges as well as supervising a team of staff. In addition, you will ensure the department’s key performance indicators are met and...

Call Centre Executive (Hilton Singapore Orchard)With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship...

Job OverviewWe are seeking a highly skilled Call Centre Liaison Officer to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer service team, you will be responsible for providing exceptional customer experience and ensuring that all customer queries and complaints are resolved in a timely and professional manner.About the RoleThis is a...

Job DescriptionWe are seeking a highly skilled Call Centre Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Key ResponsibilitiesManage and resolve customer inquiries through phone calls in a timely and professional manner.Conduct phone interviews and handle respondents' queries effectively.Ensure the highest level of customer satisfaction and...

Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...

Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) Responsibilities Attend to enquiries via hotline or other channel eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve / Exceed...