Guest Customer Service

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Customer Service OfficerLocation: West/Central/EastJob Description: As a key member of the team, you’ll be the face of our establishment, responsible for creating memorable experiences for our guests. This role offers the exciting opportunity to interact with diverse customers, manage the flow of guests, and ensure every dining experience exceeds...

COMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Officer to join our team at Andaz Singapore. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.In this role, you will work closely with the Guest Services...

Job OverviewThe Customer Service Representative will be responsible for handling customer inquiries and resolving issues related to hotel reservations. This role is ideal for individuals with excellent communication skills and a passion for delivering exceptional customer service.About the RoleThis position involves processing reservation requests,...

Roles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...

Roles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...

Company Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore City...

Company Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017, will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore City...

Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...

Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...

Silver Door is looking to recruit a Guest Services Specialist to be based in our Singapore office. This is an important guest-focused role that requires excellent communication skills as you will remain the primary contact for in-house guests throughout their accommodation stay. In addition, you will support the account management team to manage client...

Roles & ResponsibilitiesSummaryGuest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises...

Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the...

Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the...

JOB RESPONSIBILITIES : Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Responsible for checking in guests such as registering and assigning rooms to guests. Issues access card and escorts guest to their room. Manages guests’ accounts and information availability in the...

Roles & ResponsibilitiesPosition summary statement:Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to...

Roles & ResponsibilitiesPosition summary statement:Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to...

Managed by the Pan Pacific Hotel Group, Pan Pacific Serviced Suites Beach Road, Singapore is nestled amidst the vibrant cultural area of Arab Street and Haji Lane, alongside with the bustling central business district. Our luxurious suites provide a perfect blend of cultural heritage and contemporary living, designed with elegant decor and breathtaking city...

Company Description Experience the dynamic energy and cultural charm of Singapore at Pullman Singapore Hill Street , our flagship upscale hotel proudly representing the renowned Pullman brand that is designed to inspire and invigorate. Nestled in the cultural heart of Singapore, immerse yourself in the dynamic energy and allure of a cosmopolitan city while...