Guest Services Agent

Roles & ResponsibilitiesJOB SUMMARYReporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed.MAIN RESPONSIBILITIES Provide quality service to the guest by responding to their requests promptly,...

Roles & ResponsibilitiesJOB SUMMARYReporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed.MAIN RESPONSIBILITIES Provide quality service to the guest by responding to their requests promptly,...

Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone We are here to assist by supporting you with great practices. You will have the...

Roles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for our Heavenly Spa, you will be tasked to:Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to...

Roles & ResponsibilitiesJOB SCOPESummary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.Job...

Roles & ResponsibilitiesThe Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a...

Roles & ResponsibilitiesWhat's the job?Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...

Roles & ResponsibilitiesWhat’s the job?Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...

Roles & ResponsibilitiesJOB SCOPESummary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.Job...

Company Description Sofitel Singapore City Centre, an iconic hotel that opened in October 2017, is part of a mixed-use development at Tanjong Pagar Centre, which will become Singapore’s tallest building at 290 meters, set around landscaped parkland and direct MRT station access.The 223-room Sofitel Singapore City Centre offers chic designed rooms, four...

Company Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore City...

Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

Roles & ResponsibilitiesRESPONSIBILITIES:1. Spend ample time in lobby to welcome and solicit guests for feedback.2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.3. Resolve guests complaints to their satisfaction.4. Patrol with Security the hotel premises to ensure orderliness.5. Responsible for the Guest Service Manager...

Roles & ResponsibilitiesRESPONSIBILITIES:1. Spend ample time in lobby to welcome and solicit guests for feedback.2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.3. Resolve guests complaints to their satisfaction.4. Patrol with Security the hotel premises to ensure orderliness.5. Responsible for the Guest Service Manager...

Job SummaryWe are seeking a skilled Communications Agent to join our team. As a key member of our front desk operations, you will provide seamless and professional communication across all channels.You will handle phone inquiries, respond to guest messages via our mobile app, and manage email correspondence with efficiency, courtesy, and professionalism.

Roles & ResponsibilitiesJob Descriptions:• Register and room all arrivals in accordance with Hotel standards, also to assist with guests’ luggage when required• Perform personalized check-in, check-out and room change procedures efficiently and promptly• Ensure all guest reservations data are entered into the Hotel system...

Roles & ResponsibilitiesJOB SCOPEJob ResponsibilitiesCollect linens and amenities from loading bay and distribute them to pantries of designated floors across the 3 hotel towers in a timely and efficient manner in accordance with the established company's policies and procedures. Collect soiled linens from hotel towers including areas such as pool, spa and...

Roles & ResponsibilitiesAt Holiday Inn Express® our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get...

Roles & ResponsibilitiesSummary of Job ResponsibilitiesAttend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.Job Responsibilities1. Accomplish Day to Day OperationsPrepare workstation at the start of shift and ensure all equipment and required...

Roles & Responsibilities​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers...