Guest Service Agent
2 weeks ago
JOB SCOPE
Job Responsibilities
- Collect linens and amenities from loading bay and distribute them to pantries of designated floors across the 3 hotel towers in a timely and efficient manner in accordance with the established company's policies and procedures.
- Collect soiled linens from hotel towers including areas such as pool, spa and fitness club.
- Ensure hotel's pantry amenities are stocked up and replenished accordingly when required.
- Maintain overall cleanliness and order of the linen room.
- Report to Supervisor on any equipment that requires maintenance and repair.
- Ensure lost and found items are properly documented and arrange for them to be returned to guest.
- Perform other duties that are assigned by Supervisor.
JOB REQUIREMENTS
Education & Certification
- Minimum Elementary School Education.
Competencies
- Able to handle heavy loaded trolleys, linens and amenities.
- Able to walk extensively to and fro from the loading bay to the hotel towers.
- Able to work independently.
- Comfortable to work rotating shifts – Morning and afternoon shift.
You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.
Tell employers what skills you havestock check
timely delivery
hotel operations
hotel industry
tidying store
store layout
Logistics
tidying of store
restocking
laundry duties
-
Guest Services Agent
2 weeks ago
Singapore DHI DOWNTOWN PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the...
-
Guest Services Agent
2 weeks ago
Singapore DHI DOWNTOWN PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone We are here to assist by supporting you with great practices. You will have the...
-
Guest Services Agent
1 week ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for our Heavenly Spa, you will be tasked to:Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to...
-
Minibar Guest Service Agent
2 weeks ago
Singapore Marina Bay Sands PTE. LTD. Full timeRoles & ResponsibilitiesJOB SCOPESummary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.Job...
-
Part time Guest Services Agent
3 weeks ago
Singapore NEW PARK PROPERTY PTE. LTD. Part timeRoles & ResponsibilitiesThe Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a...
-
Guest Experience Agent
2 weeks ago
Singapore RB CAPITAL HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesWhat's the job?Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...
-
Guest Experience Agent
2 weeks ago
Singapore RB CAPITAL HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesWhat’s the job?Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...
-
Minibar Guest Service Agent
2 weeks ago
Singapore Marina Bay Sands PTE. LTD. Full timeRoles & ResponsibilitiesJOB SCOPESummary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.Job...
-
Guest Services Executive/Officer
5 days ago
Singapore Raffles Makkah Palace Full timeCompany Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore City...
-
Hotel Guest Service Agent
1 week ago
Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full timeRoles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...
-
Guest Service Manager
2 weeks ago
Singapore AMARA SINGAPORE Full timeRoles & ResponsibilitiesRESPONSIBILITIES:1. Spend ample time in lobby to welcome and solicit guests for feedback.2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.3. Resolve guests complaints to their satisfaction.4. Patrol with Security the hotel premises to ensure orderliness.5. Responsible for the Guest Service Manager...
-
Guest Service Manager
2 weeks ago
Singapore AMARA SINGAPORE Full timeRoles & ResponsibilitiesRESPONSIBILITIES:1. Spend ample time in lobby to welcome and solicit guests for feedback.2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.3. Resolve guests complaints to their satisfaction.4. Patrol with Security the hotel premises to ensure orderliness.5. Responsible for the Guest Service Manager...
-
Guest Servicing
2 weeks ago
Singapore MCI CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesJob Descriptions:• Register and room all arrivals in accordance with Hotel standards, also to assist with guests’ luggage when required• Perform personalized check-in, check-out and room change procedures efficiently and promptly• Ensure all guest reservations data are entered into the Hotel system...
-
Duty Manager
2 weeks ago
Singapore KATONG HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesAt Holiday Inn Express® our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get...
-
Guest Service Executive
2 weeks ago
Singapore Marina Bay Sands PTE. LTD. Full timeRoles & ResponsibilitiesSummary of Job ResponsibilitiesAttend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.Job Responsibilities1. Accomplish Day to Day OperationsPrepare workstation at the start of shift and ensure all equipment and required...
-
Bell/Door Service Agent
2 weeks ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. Always providing service with a smile.JOB DUTIES & RESPONSIBILITIES1. Assisting guests and patrons by opening their car doors in the absence of the Door Service...
-
Communications Agent
2 weeks ago
Singapore FOUR SEASONS HOTEL SINGAPORE Full timeRoles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...
-
Communications Agent
2 weeks ago
Singapore FOUR SEASONS HOTEL SINGAPORE Full timeRoles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...
-
Reservations Agent
2 weeks ago
Singapore RB CORP PTE. LTD. Full timeRoles & ResponsibilitiesReservation Executive / Agent is often the first point of contact and sets the first impression for our guests. Warm, knowledgeable and personal service, coupled with the willingness to go the extra mile, reassures guests that they have made the right choice to stay with us. To deliver a great guest experience, following the Standard...
-
Reservations Agent
2 weeks ago
Singapore RB CORP PTE. LTD. Full timeRoles & ResponsibilitiesReservation Executive / Agent is often the first point of contact and sets the first impression for our guests. Warm, knowledgeable and personal service, coupled with the willingness to go the extra mile, reassures guests that they have made the right choice to stay with us. To deliver a great guest experience, following the Standard...