Hotel Guest Service Agent

Roles & ResponsibilitiesJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. Always providing service with a smile.JOB DUTIES & RESPONSIBILITIES1. Assisting guests and patrons by opening their car doors in the absence of the Door Service...

Roles & ResponsibilitiesJOB SUMMARYReporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed.MAIN RESPONSIBILITIES Provide quality service to the guest by responding to their requests promptly,...

Roles & ResponsibilitiesJOB SUMMARYReporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed.MAIN RESPONSIBILITIES Provide quality service to the guest by responding to their requests promptly,...

Job DescriptionWe are seeking a skilled Guest Experience Manager to join our team at Park Hotel Group. As a key member of our front office operations, you will be responsible for delivering exceptional service to our guests and ensuring their stay is nothing short of extraordinary.Responsibilities:Analyze customer feedback and provide strategic direction to...

Roles & ResponsibilitiesThe Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a...

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Operations: Ensure that all VIP arrival rooms are checked and amenities are replenished in the rooms prior to the guest’s arrival. Welcome and bid farewell to all VIP guests. Develop and maintain close business contacts with house guests and provide personalized service whenever possible. Attend to guests’ requests and thoroughly investigate guest...

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Roles & ResponsibilitiesWhat's the job?Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...

Roles & ResponsibilitiesResponsibilites:Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status;...

Roles & ResponsibilitiesWhat’s the job?Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...

Operations:Welcome to the role of Guest Services Ambassador at M Hotel Singapore. As a key member of our team, you will be responsible for ensuring that all VIP arrival rooms are meticulously prepared with amenities prior to the guest's arrival.You will welcome and bid farewell to all VIP guests, developing close business contacts and providing personalized...

Job Overview:We are seeking a highly skilled Guest Services Executive to join our team at Studio M Hotel Singapore. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience with us.

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the...

Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone We are here to assist by supporting you with great practices. You will have the...

Guest Services and ConciergeFacilitate seamless access to hotel services for our esteemed guests, including meal requests, mail delivery, and package handling.Handle irate guests with empathy and find suitable resolutions to their concerns.Act as a concierge, providing recommendations for ground transportation, dining reservations, and local information.Lead...

Roles & ResponsibilitiesSummaryThis position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.Responsibilities· Handling of Reception / Front Desk duties including but not limited to...

Roles & ResponsibilitiesMain Responsibilities Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems. Ensuring guests requests are being followed up promptly and efficiently. Maintain cashier float and ensure accurate daily report of all monies received. Prepare shift briefings to communicate...