Guest Services Experience Manager
4 days ago
Facilitate seamless access to hotel services for our esteemed guests, including meal requests, mail delivery, and package handling.
- Handle irate guests with empathy and find suitable resolutions to their concerns.
- Act as a concierge, providing recommendations for ground transportation, dining reservations, and local information.
Lead by example in delivering exceptional service and maintaining high Revinate scores.
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Guest Experience Manager
3 weeks ago
Singapore BIDEFORD HOUSE PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Experience Manager oversees the VIPs and concierge functions, ensuring compliance with hotel standards and creating memorable guest experiences. This role coordinates with various departments to anticipate and meet guest needs and is well-versed in product knowledge to provide informed recommendations. The Guest Experience...
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Guest Experience Director
5 days ago
Singapore MCI Career Services Pte Ltd Full timeAbout the RoleMCI Career Services Pte Ltd is seeking an experienced professional to join our team as our Hotel Operations Manager.ResponsibilitiesManage and supervise front office and housekeeping departments to ensure efficient operations.Develop and implement strategies to improve guest satisfaction and retention.Collaborate with other departments to...
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Guest Experience Manager
2 weeks ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...
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Guest Experience Manager
2 weeks ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...
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Guest Experience Manager
2 days ago
Singapore Grand Hyatt Singapore Full timeJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...
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Guest Experience Manager
4 days ago
Singapore Hyatt Hotels Corporation Full timeJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...
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Guest Experience Manager
4 days ago
Singapore THE CLAN HOTEL Full timeJob Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure that guests will be able...
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Guest Experience Manager
20 hours ago
Singapore CapitaLand Group Full timeThe Guest Experience Manager is responsible for ensuring that every guest has a memorable and enjoyable dining experience at CapitaLand Group. As a key member of our hospitality team, you will be responsible for leading by example and demonstrating exceptional service standards.Your main responsibilities will include managing the day-to-day operations of the...
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Guest Experience Manager
4 days ago
Singapore Studio M Hotel Singapore Full timeWe are seeking a highly skilled and professional Guest Services Executive to join our team. Your main objective will be to ensure that all guests have an exceptional experience at our hotel.This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
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Guest Experience Manager
4 days ago
Singapore This is an IT support group Full timeJob OverviewWe are seeking a highly motivated Guest Services Executive to join our team at CapitaLand. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
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Guest Experience Manager
2 weeks ago
Singapore THE CLAN HOTEL Full timeRoles & ResponsibilitiesJob Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to...
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Guest Experience Manager
2 weeks ago
Singapore THE CLAN HOTEL Full timeRoles & ResponsibilitiesJob ExpectationsOverseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure...
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Guest Experience Coordinator
4 days ago
Singapore Sentosa Development Corporation Full timeJob Summary:The Guest Experience Coordinator is responsible for creating memorable experiences for our guests at Sentosa Development Corporation. As a key member of our front desk team, you will be the first point of contact for our guests and play a vital role in setting the tone for their stay.Key Responsibilities:Deliver exceptional customer service,...
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Guest Experience Manager
4 days ago
Singapore This is an IT support group Full timeMandai Wildlife Group is a pioneering organization in the field of wildlife and nature conservation. Our mission is to connect visitors with the fascinating world of wildlife, while driving growth and evolution in service delivery. We are seeking an experienced professional to join our team as a Senior Executive, Guest Experience Management. The successful...
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Guest Service Manager
3 weeks ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesStarting from $6500/month 5 Days Work Week, Office Hours Attractive Benefits and Bonuses 5 Star Hotel Good Working CultureJob scope:Managing Front Desk Operations: Overseeing daily check-ins, check-outs, room assignments, and managing guest information at the front desk. Staff Supervision: Hiring, training, and evaluating front...
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Guest Service Manager
2 weeks ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesStarting from $6500/month 5 Days Work Week, Office Hours Attractive Benefits and Bonuses 5 Star Hotel Good Working CultureJob scope:Managing Front Desk Operations: Overseeing daily check-ins, check-outs, room assignments, and managing guest information at the front desk. Staff Supervision: Hiring, training, and evaluating front...
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Guest Service Manager
4 days ago
Singapore This is an IT support group Full timeKey ResponsibilitiesThe Guest Service Manager oversees the seamless flow of processes in the guest experience, ensuring it meets the highest standards. This includes accommodating all guest needs and requests, anticipating their requirements, and creating memorable experiences through personalized service. Additionally, they work closely with various...
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Guest Services Manager
5 days ago
Singapore Sofitel Mumbai BKC Full timeJob OverviewSofitel Singapore City Centre is seeking an experienced Guest Services Executive/Officer to join our team. As a key member of the Front Office, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Supervise the Front Office operation and workflow to maximize guests'...
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Guest Experience Executive
3 weeks ago
Singapore RB CAPITAL HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesWhat's the job?Guest Experience Executives are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...
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Guest Experience Leader
2 weeks ago
Singapore HANBAOBAO PTE. LTD. Full timeRoles & ResponsibilitiesYou Make It Great Great Service, Great Hospitality.At McDonald's, every customer is unique and so is the way they want to be delighted. We are passionate about bringing smiles to customers and creating Feel Good Moments for everyone. If you're passionate about great service and hospitality, you're going to be great hereAs a Guest...