Guest Service Manager

Key ResponsibilitiesThe Guest Service Manager oversees the seamless flow of processes in the guest experience, ensuring it meets the highest standards. This includes accommodating all guest needs and requests, anticipating their requirements, and creating memorable experiences through personalized service. Additionally, they work closely with various...

Job OverviewSofitel Singapore City Centre is seeking an experienced Guest Services Executive/Officer to join our team. As a key member of the Front Office, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Supervise the Front Office operation and workflow to maximize guests'...

Job DetailsJob Title: Guest Services ManagerReports to: Hotel ManagerLocation: SingaporeJob Type: Full-timeSalary: CompetitiveBenefits: Comprehensive health insurance, annual leave, and other perksResponsibilities:Manage guest check-ins and room assignmentsProvide exceptional service to guestsHandle guest complaints and resolve issues efficiently

Roles & ResponsibilitiesRESPONSIBILITIES:1. Spend ample time in lobby to welcome and solicit guests for feedback.2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.3. Resolve guests complaints to their satisfaction.4. Patrol with Security the hotel premises to ensure orderliness.5. Responsible for the Guest Service Manager...

Roles & ResponsibilitiesRESPONSIBILITIES:1. Spend ample time in lobby to welcome and solicit guests for feedback.2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.3. Resolve guests complaints to their satisfaction.4. Patrol with Security the hotel premises to ensure orderliness.5. Responsible for the Guest Service Manager...

Roles & ResponsibilitiesGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.If you share our passion for service, we invite you to join...

Roles & ResponsibilitiesJob HighlightsDynamic work environment Open and collaborative cultureInspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard...

Job DescriptionWe are seeking a skilled Guest Experience Manager to join our team at Park Hotel Group. As a key member of our front office operations, you will be responsible for delivering exceptional service to our guests and ensuring their stay is nothing short of extraordinary.Responsibilities:Analyze customer feedback and provide strategic direction to...

Role SummaryThe Guest Services Director position requires a highly motivated and results-driven individual to lead our Guest Services team. The successful candidate will be responsible for developing and implementing strategies to improve guest satisfaction, managing day-to-day operations, and overseeing staff performance.Main Responsibilities:Develop and...

JOB RESPONSIBILITIES : Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Responsible for checking in guests such as registering and assigning rooms to guests. Issues access card and escorts guest to their room. Manages guests’ accounts and information availability in the...

Job DescriptionWe are seeking a skilled Guest Service Associate to join our team at Sentosa Development Corporation. As a key member of our hospitality team, you will be responsible for ensuring consistent quality of excellent customer service for all guests.To ensure that daily operations are run smoothly, you will work closely with the Assistant Manager...

Roles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...

Roles & ResponsibilitiesJob Description:Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...

At CapitaLand, we are seeking a skilled Guest Service Coordinator to support our daily guest service operations in our Hotel.You will create a pleasant and lasting atmosphere that enables guests' satisfaction and provide a sense of home away from home. Your role involves assisting guests with check-in and check-out procedures, ensuring all guests are...

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

About the RolePure Group (Singapore) is looking for an experienced Guest Services Coordinator to provide top-notch service to our members and guests.In this part-time role, you will be responsible for managing the front-of-house operations, including guest reception, locker management, and lost and found services.Ensure efficient check-in processes for...

Roles & ResponsibilitiesJOB RESPONSIBILITIES : Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Responsible for checking in guests such as registering and assigning rooms to guests. Issues access card and escorts guest to their room. Manages guests’ accounts and...

Roles & ResponsibilitiesJOB RESPONSIBILITIES : Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Responsible for checking in guests such as registering and assigning rooms to guests. Issues access card and escorts guest to their room. Manages guests’ accounts and...

Roles & ResponsibilitiesThe Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Greet and welcome guests Assist guest with their luggage To ensure job assigned through HOTSOS is followed up timely Rooming the guests Assist the guest...

Roles & ResponsibilitiesSummary of Job ResponsibilitiesAttend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.Job Responsibilities1. Accomplish Day to Day OperationsPrepare workstation at the start of shift and ensure all equipment and required...