Hotel Guest Service Manager

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

Operations: Ensure that all VIP arrival rooms are checked and amenities are replenished in the rooms prior to the guest’s arrival. Welcome and bid farewell to all VIP guests. Develop and maintain close business contacts with house guests and provide personalized service whenever possible. Attend to guests’ requests and thoroughly investigate guest...

Guest Services and ConciergeFacilitate seamless access to hotel services for our esteemed guests, including meal requests, mail delivery, and package handling.Handle irate guests with empathy and find suitable resolutions to their concerns.Act as a concierge, providing recommendations for ground transportation, dining reservations, and local information.Lead...

Roles & ResponsibilitiesResponsibilites:Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status;...

Operations:Welcome to the role of Guest Services Ambassador at M Hotel Singapore. As a key member of our team, you will be responsible for ensuring that all VIP arrival rooms are meticulously prepared with amenities prior to the guest's arrival.You will welcome and bid farewell to all VIP guests, developing close business contacts and providing personalized...

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Job Overview:We are seeking a highly skilled Guest Services Executive to join our team at Studio M Hotel Singapore. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience with us.

Roles & ResponsibilitiesSummaryThis position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.Responsibilities· Handling of Reception / Front Desk duties including but not limited to...

Roles & ResponsibilitiesJob Info:Working Days: 5 days/week OA shift: 7.30am to 5pm / 7am to 4.30pm OB shift: 1 to 10.30pm / 1.30pm to 11pm OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am Location: Central/SentosaJob Description:Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all...

Roles & ResponsibilitiesThe Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Greet and welcome guests Assist guest with their luggage To ensure job assigned through HOTSOS is followed up timely Rooming the guests Assist the guest...

Job Description Always greet guests in a friendly and professional manner according to Studio M standards. Engage with each guest as a unique individual and listen attentively to their requests. Perform accurate check-in and check-out of guests daily. Answer all incoming and outgoing calls in a timely and professional manner. Create reservations for any...

Company OverviewIn A Hotel /Resort is a leading hospitality provider, committed to delivering exceptional guest experiences.Job DescriptionWe are seeking a proactive and results-driven individual to join our front office team as an Operations Executive. As a key member of our hotel's management team, you will be responsible for providing excellent customer...

Job Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure that guests will be able...

Roles & ResponsibilitiesJob Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to...

Roles & ResponsibilitiesJob ExpectationsOverseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure...

Roles & ResponsibilitiesJob Highlights Dynamic work environment Open and collaborative cultureInspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from...

Roles & ResponsibilitiesResponsibilities:Create positive and memorable guests' experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate...

Job DescriptionWe are seeking an experienced Executive Host and Service Manager to join our team at M Hotel Singapore. In this role, you will provide guests with access to hotel services, forward in-room meal requests, and ensure timely delivery of mail, faxes, and packages.Your excellent communication skills will enable you to deal with irate guests,...

Roles & ResponsibilitiesWe are looking for a full time Guest Service Officer to join Hotel Chancellor@Orchard Pte Ltd.Job DescriptionAttend to all guests' check-in and ensure that all guest details are correctly input into the system. Attend to guests' check-outs including collect payments in compliance with cash handling and credit card processing. Attend...