Guest services specialist
2 months ago
Silver Door is looking to recruit a Guest Services Specialist to be based in our Singapore office. This is an important guest-focused role that requires excellent communication skills as you will remain the primary contact for in-house guests throughout their accommodation stay. In addition, you will support the account management team to manage client accommodation requests over the telephone and via email, providing an efficient and thorough personalised service which caters to our clients’ needs. You will harness good commercial acumen and people skills to convert incoming client accommodation requests. As Guest Services Specialist, you will manage day-to-day traveller and guest enquiries over the telephone and via email, providing an efficient and personalised service which caters for our client’s needs. Embracing team values, positivity, and providing outstanding customer service. The clients handled are predominantly corporate companies who reside temporarily in serviced apartment accommodation on business trips around the world. Responsibilities: Manage the day-to-day traveller and in-house guest enquiries and requests coming into the Guest Services team. Manage client accommodation requests. Co-ordinate with serviced apartment properties and relevant parties to ensure guests' requests are fulfilled timely and to the highest standard. Manage amendments to bookings, including extensions, shortenings, and cancellations. Ensure related administration tasks are accurately and timely processed and completed to operating procedures. Handle any issues or complaints raised and resolve them to a satisfactory resolution for guest satisfaction. Perform all other tasks deemed necessary by the management team. Ideal Attributes: At least six months' experience of working in a customer service environment. Excellent communication skills. Self-motivated and results-driven. Consistency and attention to detail. Good problem-solving skills. The ability to prioritise tasks and adapt effectively. #J-18808-Ljbffr
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Guest services specialist
2 months ago
Singapore Silverdoor Full timeGuest Services Specialist - APAC Job Overview Hours of work: 40 hours per weekPlace of work: Singapore officeDepartment: Guest ServicesSalary: $43,000 SGDSilver Door is looking to recruit a Guest Services Specialist to be based in our Singapore office. This is an important guest-focused role that requires excellent communication skills as you will remain...
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Hospitality Host
4 weeks ago
Singapore AAPC SERVICES PTE. LTD. Full timeJob DescriptionAAPC SERVICES PTE. LTD. is seeking a Hospitality Host - Cleanliness and Guest Services Specialist to join our team.Company OverviewWe are a global leader in Augmented Hospitality and Tourism, providing exceptional experiences for our guests.Job ResponsibilitiesThe successful candidate will be responsible for:Cleaning public areas and back of...
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Housekeeping and Guest Services Specialist
3 weeks ago
Singapore INFINIX FACILITIES MANAGEMENT PTE. LTD. Full timeWe are seeking a skilled Housekeeping and Guest Services Specialist to join our team at INFINIX FACILITIES MANAGEMENT PTE. LTD.Job SummaryThe ideal candidate will be responsible for maintaining the cleanliness and tidiness of guest rooms and public areas, ensuring a welcoming hospitality experience for our guests.This role requires a strong attention to...
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Hotel Guest Service Specialist
4 weeks ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeJob SummaryWe are seeking a dedicated and customer-focused individual to join our team as a Hotel Guest Service Specialist. As the first point of contact for our guests, you will play a crucial role in ensuring their stay with us is enjoyable and memorable.About the RoleThe ideal candidate will possess excellent communication skills, both written and verbal,...
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Hotel Experience Specialist
4 weeks ago
Singapore SSG HOTELS PTE. LTD. Full timeWe are seeking a highly skilled and experienced Hotel Experience Specialist to join our front office team at SG HOTELS PTE. LTD.This is an excellent opportunity for individuals who are passionate about delivering exceptional guest experiences and creating memorable moments for our guests.About the Role:As a Hotel Experience Specialist, you will be...
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Hotel Receptionist
4 weeks ago
Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full timeThe Capitol Kempinski Hotel Singapore is seeking a skilled Guest Services Specialist to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their stay with us is memorable and enjoyable.About the Role:This is a full-time position working on rotating shifts, including weekends and public holidays.Key...
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Guest Room Cleaning Specialist
4 weeks ago
Singapore NAUMI HOTELS SG PTE. LTD. Full timeJob Title: Guest Room Cleaning SpecialistWe are seeking a highly motivated and detail-oriented Guest Room Cleaning Specialist to join our housekeeping team at Naumi Hotels SG Pte. Ltd.About the Role:Clean guest rooms to high standards, ensuring a comfortable and memorable stay experience for our guests.Prioritize daily tasks, such as which room to clean...
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Beverage Service Specialist
4 weeks ago
Singapore AAPC SERVICES PTE. LTD. Full timeAAPC SERVICES PTE. LTD. is a global leader in Augmented Hospitality and Tourism, offering an exceptional work environment for its employees.As a Beverage Service Specialist, you will be part of a dynamic team that delivers world-class service to guests.The estimated annual salary for this role is approximately $45,000 - $60,000, depending on your experience...
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Hotel Guest Experience Specialist
4 weeks ago
Singapore CONRAD SINGAPORE ORCHARD Full timeAbout the JobAs a Hotel Guest Experience Specialist with Conrad Singapore Orchard, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable stay. This is an exciting opportunity to join a dynamic team and contribute to delivering outstanding hospitality experiences.
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Cleaning and Guest Services Professional
4 weeks ago
Singapore NAFA SYSTEM SERVICES PTE LTD Full timeWe are seeking a highly skilled Cleaning and Guest Services Professional to join our team at NAFA SYSTEM SERVICES PTE LTD.Job DescriptionThis is a dynamic role that requires attention to detail, excellent communication skills, and the ability to work well under pressure. The ideal candidate will be responsible for ensuring the cleanliness and maintenance of...
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Guest Customer Service
3 weeks ago
Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.Working Arrangements:Working hour : 8 Hours per shiftShifts : 3 shifts (A – 7am to 3pm), (B – 3pm to 11pm), (C...
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Guest Customer Service
3 weeks ago
Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.Working Arrangements:Working hour : 8 Hours per shiftShifts : 3 shifts (A – 7am to 3pm), (B – 3pm to 11pm), (C...
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Guest Customer Service
2 weeks ago
Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.Working Arrangements:Working hour : 8 Hours per shiftShifts : 3 shifts (A – 7am to 3pm), (B – 3pm to 11pm), (C...
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Guest Customer Service
2 weeks ago
Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.Working Arrangements:Working hour : 8 Hours per shiftShifts : 3 shifts (A – 7am to 3pm), (B – 3pm to 11pm), (C...
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Hotel Services Associate
4 weeks ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full timeJob SummaryWe are seeking a skilled Hotel Services Associate to join our team at EL Development (Ventures) Pte. Ltd. as a Guest Experience Specialist. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.About the RoleThis is a 5-day work week position that involves...
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Luxury Guest Relations Specialist
4 weeks ago
Singapore THE SINGAPORE RESORT & SPA Full timeJob OverviewWe are seeking a skilled Luxury Guest Relations Specialist to join our team at The Singapore Resort & Spa. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Job ResponsibilitiesGuest ServiceProvide warm and personalized welcome to all guests, including VIPs.Assist...
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Hotel Ambassador and Guest Experience Specialist
4 weeks ago
Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full timeEmbark on a captivating career as the Hotel Ambassador and Guest Experience Specialist at The Capitol Kempinski Hotel Singapore.About UsThe Capitol Kempinski Hotel Singapore is a prestigious hotel that exudes elegance and sophistication. We take pride in providing exceptional service to our esteemed guests, making us an ideal workplace for those who share...
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VIP Guest Experience Specialist
4 weeks ago
Singapore OUE RESTAURANTS PTE. LTD. Full timeJob OverviewOUE Restaurants Pte. Ltd., a renowned hospitality company, is seeking a highly skilled VIP Guest Experience Specialist to join their team in Singapore's Central Business District. This exciting opportunity offers a unique chance to create meaningful connections with discerning guests and contribute to the success of a dynamic nightlife and...
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Hotel Guest Service Specialist
4 weeks ago
Singapore THE FULLERTON HOTEL Full timeJob OverviewThe Fullerton Hotel is seeking a skilled Guest Relations Executive to provide exceptional service and ensure a memorable experience for our guests.
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Guest Service and Revenue Generation Specialist
4 weeks ago
Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full timeCompany OverviewLaguna Hotel Holdings PTE. LTD., a renowned hospitality group, is seeking a highly skilled Guest Service and Revenue Generation Specialist to join our team.About the RoleThis exciting opportunity will see you working closely with our Reservations and Communications Manager to drive revenue growth through effective communication and...