Hotel Ambassador and Guest Experience Specialist
2 days ago
Embark on a captivating career as the Hotel Ambassador and Guest Experience Specialist at The Capitol Kempinski Hotel Singapore.
About UsThe Capitol Kempinski Hotel Singapore is a prestigious hotel that exudes elegance and sophistication. We take pride in providing exceptional service to our esteemed guests, making us an ideal workplace for those who share our commitment to excellence.Job Summary
We seek a highly skilled and charismatic individual to join our team as the Hotel Ambassador and Guest Experience Specialist. As the face of our hotel, you will be responsible for ensuring that every guest has a memorable experience with us. Your primary role will involve communicating with guests, understanding their needs, and exceeding their expectations through exceptional service.
You will work closely with our General Manager to ensure seamless communication and provide top-notch services to our guests. This role requires someone who is proactive, efficient, and able to make informed decisions to enhance the overall guest experience.
In addition to your core responsibilities, you will also be expected to:
- Communicate effectively with guests to understand their preferences and tailor-make their stay with us.
- Maintain high levels of customer satisfaction by addressing any concerns or issues promptly and efficiently.
- Work collaboratively with our front office team to ensure smooth check-in/check-out processes and resolve any issues that may arise.
- Develop and implement strategies to improve guest satisfaction and loyalty.
To succeed in this role, you must possess excellent communication and interpersonal skills, along with a strong ability to work under pressure. You should be comfortable working in a fast-paced environment and be able to multitask with ease.
A minimum of 2 years of experience in a similar role is preferred, but not required. What's essential is your passion for delivering exceptional service and your dedication to creating unforgettable experiences for our guests.
Salary InformationThe estimated salary for this position is SGD $45,000 - $60,000 per annum, depending on your qualifications and experience. Benefits include comprehensive training, opportunities for professional growth, and a competitive salary package.
How to ApplyIf you are a motivated and service-driven individual who is passionate about delivering exceptional guest experiences, please submit your application with your resume and a cover letter outlining your relevant experience and qualifications.
-
Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full timeCompany OverviewThe Capitol Kempinski Hotel Singapore is a prestigious hospitality institution dedicated to delivering unparalleled guest satisfaction. We strive for excellence in every aspect of our operations, and we are seeking an exceptional individual to join our team as a Lady in Red.SalaryUSD 5,500 - 7,000 per month, depending on experience.Job...
-
Hotel Lobby Ambassador
6 days ago
Singapore THE BARRACKS HOTEL SENTOSA Full timeHotel Lobby AmbassadorWe are seeking a dynamic and customer-focused Hotel Lobby Ambassador to join our team at The Barracks Hotel Sentosa. This role is an excellent opportunity for those who enjoy working in a fast-paced environment and providing exceptional guest experiences.About the RoleThis position plays a vital role in creating positive and memorable...
-
Hotel Ambassador
4 days ago
Singapore HOTEL 1855 OPCO PTE. LTD. Full timeHotel Ambassador Opportunity at HOTEL 1855 OPCO PTE. LTD.We are seeking an exceptional Guest Relations Officer to join our team as a Hotel Ambassador, providing world-class hospitality to our discerning guests.Job SummaryThe successful candidate will be responsible for greeting guests upon arrival and ensuring a seamless check-in experience. They will also...
-
Guest Experience Ambassador
6 days ago
Singapore 9CO CITIES PTE. LTD. Full timeEmbark on a rewarding career with 9CO CITIES PTE. LTD. as a Guest Experience Ambassador!About the RoleWe are seeking a highly skilled and passionate individual to join our team in providing exceptional guest experiences from pre-arrival to post-departure.This role involves taking care of the overall guest experience by showing interest, anticipating guest...
-
Hotel Receptionist
2 days ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeJob Title: Hotel Receptionist - Guest Services CoordinatorWe are seeking a highly skilled and courteous Front Office Executive to join our team at CAPELLA HOTEL, SINGAPORE. This role is ideal for individuals who have prior experience as a Receptionist and possess excellent communication skills.About the Role:The Front Office Executive will be responsible for...
-
Luxury Guest Experience Ambassador
2 days ago
Singapore CONRAD CENTENNIAL SINGAPORE Full timeJob Title: Luxury Guest Experience AmbassadorSalary Range: SGD 40,000 - SGD 60,000 per annumAbout the Role:We are seeking a highly skilled and experienced Luxury Guest Experience Ambassador to join our team at Conrad Centennial Singapore. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and...
-
Hotel Front Desk Ambassador
2 days ago
Singapore HOTEL ROYAL LIMITED Full timeJob Summary:As a Hotel Front Desk Ambassador at HOTEL ROYAL LIMITED, you will be responsible for providing exceptional guest service and ensuring that every stay is memorable. This role involves assisting guests with their luggage, directing them to the reception counter for check-in, and explaining hotel facilities. You will also be responsible for opening...
-
Hotel Guest Experience Specialist
4 days ago
Singapore CONRAD SINGAPORE ORCHARD Full timeAbout the JobAs a Hotel Guest Experience Specialist with Conrad Singapore Orchard, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable stay. This is an exciting opportunity to join a dynamic team and contribute to delivering outstanding hospitality experiences.
-
Singapore VILLAGE HOTEL KATONG Full timeAbout the RoleThe Customer Service Ambassador at Village Hotel Katong will play a pivotal role in creating memorable experiences for guests. Collaborating closely with the Assistant Manager, you will provide courteous and efficient services while effectively addressing guest complaints and requests.Key Responsibilities:
-
Hotel Ambassador
4 days ago
Singapore SSG HOTELS PTE. LTD. Full timeWe are seeking a highly skilled and detail-oriented Hotel Ambassador to join our team at SSG Hotels Pte. Ltd., a luxury boutique hotel group in Singapore. As a key member of our staff, you will be responsible for delivering exceptional service to our guests and ensuring that their stay with us is memorable and enjoyable.**About Us**SSG Hotels Pte. Ltd....
-
Luxury Guest Experience Ambassador
4 days ago
Singapore FOUR SEASONS HOTEL SINGAPORE Full timeAbout Four Seasons Hotel SingaporeWe are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We believe in...
-
Luxury Hotel Ambassador
2 days ago
Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full timeArtyzen Singapore, a modern interpretation of luxury lifestyle, seeks an experienced Luxury Hotel Ambassador to promote exceptional guest experiences.About the Role:We are seeking a dynamic and service-oriented individual to join our Guest Services team as a Luxury Hotel Ambassador. As a key ambassador for Artyzen Singapore, you will be responsible for...
-
Singapore HOTEL ROYAL LIMITED Full timeAbout the RoleWe are seeking a highly skilled and dedicated Hotel Receptionist to join our team at Hotel Royal Limited. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-ins and check-outs.Key ResponsibilitiesManage reservations and amendments in a timely and efficient...
-
Hotel Experience Specialist
4 days ago
Singapore SSG HOTELS PTE. LTD. Full timeWe are seeking a highly skilled and experienced Hotel Experience Specialist to join our front office team at SG HOTELS PTE. LTD.This is an excellent opportunity for individuals who are passionate about delivering exceptional guest experiences and creating memorable moments for our guests.About the Role:As a Hotel Experience Specialist, you will be...
-
Security and Guest Experience Ambassador
2 days ago
Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full timeWe are seeking a Security and Guest Experience Ambassador to join our team at THE RITZ-CARLTON, MILLENIA SINGAPORE.Job SummaryThis role is responsible for ensuring the safety and security of our guests and employees. The successful candidate will have strong communication skills and be able to work well under pressure.About UsThe Ritz-Carlton, Millenia...
-
Hotel Service Ambassador
3 weeks ago
Singapore Far East Organization Full timeJob SummaryWe are seeking a highly skilled and courteous Hotel Service Ambassador to join our team at Far East Organization.About the RoleThe ideal candidate will possess excellent communication skills, be able to work well under pressure, and provide exceptional service to our guests. As a Hotel Service Ambassador, you will be responsible for ensuring that...
-
Hotel Service Ambassador
2 days ago
Singapore CONRAD SINGAPORE ORCHARD Full timeJob OverviewWe are seeking a dedicated and enthusiastic individual to join our team as a Hotel Service Ambassador at Conrad Singapore Orchard.About the RoleThis is an exciting opportunity to work in a fast-paced environment, providing exceptional guest experiences and ensuring seamless check-in and check-out processes. As a Hotel Service Ambassador, you will...
-
Hotel Operations Manager
2 days ago
Singapore OASIA HOTEL NOVENA, SINGAPORE Full timeExplore a dynamic career opportunity as a Hotel Operations Manager at OASIA HOTEL NOVENA, SINGAPORE.About the RoleWe are seeking an experienced and results-driven professional to oversee the day-to-day operations of our Front Office team. As a Hotel Operations Manager, you will be responsible for ensuring seamless guest experiences, driving revenue growth,...
-
Hotel Operations Manager
4 days ago
Singapore FOUR SEASONS HOTEL SINGAPORE Full timeAs a Hotel Operations Manager at Four Seasons Hotel Singapore, you will be responsible for maintaining the highest standards of guest experience in our luxury hotel.Our hotel is located in the heart of the city, offering easy access to Orchard Road shops and entertainment, as well as being close to the financial district. We pride ourselves on providing a...
-
Guest Experience Ambassador
1 month ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeGuest Experience Expert Job DescriptionThe Guest Experience Expert is a key position that plays a crucial role in delivering seamless experiences to our external and internal guests. This role works across departments, taking the initiative to deliver a wide range of services that guide guests throughout their entire stay. They are empowered to move about...