Luxury Guest Experience Ambassador
2 days ago
Salary Range: SGD 40,000 - SGD 60,000 per annum
About the Role:We are seeking a highly skilled and experienced Luxury Guest Experience Ambassador to join our team at Conrad Centennial Singapore. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and pampered during their stay with us.
Key Responsibilities:- Create memorable experiences for our guests and ensure their satisfaction throughout their stay
- Assist in providing responses to guest enquiries and delivering advice and information when requested
- Serve as the main point of contact for VIP guests and ensure that hotel departments are fully briefed on their requirements
- Deliver the highest quality and brand service standards to consistently meet and exceed executive guest and VIP expectations
- At least 4 years of previous experience in the luxury hotel or leisure sector
- Calm, efficient, resourceful, and organized with excellent personal presentation and communication skills
- A passion for delivering exceptional levels of guest service and ability to listen and respond to demanding guest needs
- Multi-lingual and accountable with resilience under pressure
- Ability to work under pressure and flexibility to respond to a range of different work situations
- Competitive salary range of SGD 40,000 - SGD 60,000 per annum
- Opportunities for professional growth and development in a dynamic and fast-paced environment
- A comprehensive benefits package including medical, dental, and life insurance
- Accommodation assistance and transportation allowance
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