Luxury Service Ambassador for Grand Club Experience

6 days ago


Singapore GRAND HYATT SINGAPORE Full time

We are seeking a skilled Luxury Service Ambassador to join our team at the GRAND HYATT SINGAPORE. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.


About the Role:
  • The Luxury Service Ambassador will be responsible for providing seamless and personalized experiences to our discerning guests on the executive floor and lounge.

Key Responsibilities:
  1. Possess a strong understanding of hospitality principles and practices, with a focus on luxury service standards.
  2. Demonstrate excellent communication and interpersonal skills, ensuring effective collaboration with colleagues and clients.
  3. Maintain a high level of product knowledge, including hotel services, amenities, and local attractions.
  4. Cultivate long-term relationships with guests, responding promptly to their needs and exceeding expectations whenever possible.

Requirements:
  • Minimum 6 months work experience in a hotel or related industry.
  • Possess good problem-solving skills, remaining calm under pressure and thinking critically to resolve complex issues.
  • Be proficient in multiple languages, particularly English, as well as possess basic computer literacy.

What We Offer:
  • A competitive salary of SGD $4,500 - $5,500 per month, depending on experience.
  • A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
  • A dynamic and supportive work environment that fosters growth, teamwork, and innovation.

Join Our Team:

If you are a motivated and customer-focused individual who shares our passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.


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