Hotel Ambassador for Exceptional Guest Experiences

6 days ago


Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time
Company Overview
The Capitol Kempinski Hotel Singapore is a prestigious hospitality institution dedicated to delivering unparalleled guest satisfaction. We strive for excellence in every aspect of our operations, and we are seeking an exceptional individual to join our team as a Lady in Red.

Salary
USD 5,500 - 7,000 per month, depending on experience.

Job Description
As the face of our hotel, the Lady in Red serves as a Hotel Ambassador, providing top-notch service to our guests. This role requires exceptional communication skills, a warm smile, and the ability to engage with guests from diverse backgrounds. The successful candidate will be responsible for:
  • Welcoming guests and ensuring a smooth check-in process.
  • Assisting guests with information about hotel facilities and services.
  • Providing personalized attention to VIP guests, including escorted arrivals and departures.
  • Liaising with Front Office staff to ensure seamless guest experiences.
  • Addressing guest complaints and concerns in a professional and courteous manner.

Required Skills and Qualifications
To succeed in this role, you should possess excellent interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong understanding of hospitality practices. Previous experience in a similar position is preferred but not essential.

Benefits
We offer a competitive salary package, comprehensive training, and opportunities for career growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please apply now.

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