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Employment Survey Call Center
4 weeks ago
Working Location: Clarke Quay / Novena (work in office)
Contract Duration: till Dec 2025 (Renewable depending on performance and project)
Able to start work immediately or within 1 month notice period
Responsibilities:
- Conduct outbound calls & site visit to ensure timely consent collection
- Reach out to the respondent from selected establishment to participate and in digital survey data transmission
- Explain survey objectives and procedures to respondent on the confidential database to be extracted
- Interpret survey questions to help respondents’ comprehension
- Compile, record, input results and data from interview surveys into the system
- Conduct administrative tracking of the collection progress.
- Ensure that the given KPI are being met based on the project timeline
- Identify and report problems in obtaining valid data
Requirements:
- At least 2 years experience in administrative & customer service
- Prior experience in call center environment will be beneficial
- Able to work in a fast paced environment & achieved assigned targets/KPIs
- Proficient in MS office, especially Excel
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.
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EA Reg. ID: R22109658 (Teng Yong Yao)
EA License No.: 01C4394
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