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Front Office Supervisor
2 months ago
Description
Full-time Front Office Supervisor urgently required.
Main Job Responsibilities:
- Ensure efficient check-in and check-out, manage guest bookings, up-sell, and share experiences to enhance guests' stay experiences.
- Manage shift briefings, group pre-conferences, room allocations, arrivals/departures, emails, and members/non-members' room assignments professionally and timely.
- Communicate regularly with Housekeeping Manager, arrange daily site inspections for Sales & Marketing, and coordinate with Engineering and Housekeeping on PMM (Preventive Maintenance) blocking and releasing.
- Provide comprehensive information about hotel services, local attractions, restaurants, sightseeing tours, and other relevant details to guests.
- Any ad-hoc duties assigned by Supervisor.
Job Requirements:
- Minimum Diploma/ Degree in Hospitality, or equivalent
- 2 years’ experience in a front desk or guest service supervisory position
- Proficiency in English and good communication skills
Salary and position offered will be based on experience. Interested applicants - please email your resume to xxxxxxxxx@xxxxx.com