L2 Support Role

Job description Mission Description: As a team member of APS , your primary role will be to: · Provide L1/L2 Application support to Front Office users. · Adhere to Service Level objective target. · Ensure adherence to APS support roster in terms of mailbox, webportal and hotline. · Should take...

Roles & ResponsibilitiesOnsite Support Engineer (L2/L3)Requirements: Degree/Diploma in IT or Equivalent Minimum 4 – 9 Years of experience in IT End User Support (L2/L3) Clear understanding and experience in handling End Point Computers and IOT Devices Good understanding of Client Server Architecture Working knowledge of basic LAN Networking, Cable...

Job Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries,...

Job Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak...

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. The EWP L2 Client Support Engineer will be a member of the IT Service Management team. The Support Engineer will provide...

Perm IT Support Supervisor PositionMinimum 5-year hands-on IT L2 tech support experience with team supervising ability. Proficient in O365 suite and IT service desk platforms like FreshService, ServiceNOW. Excellent communicator experienced in VIP support.Job DescriptionManage daily IT service desk operations and team, represent to stakeholders, ensuring...

Perm At least 5 years of hands-on IT L2 technical support experience and able to supervise an IT support team. Familiar with O365 suite, IT service desk systems such as ServiceNOW. Strong communicator and have experience with VIP support. Job Description Oversee daily IT service desk operations, supervise the team, and represent them to stakeholders,...

Network Engineer, L2 Job Summary:  We are seeking a highly skilled and motivated Network L2 Engineer to join our ICT Infrastructure team. As a Network L2 Engineer, you will be responsible for the day-to-day operation and maintenance of our network infrastructure, which includes Palo Alto and Check Point firewalls, Cisco switches, Alcatel, Aruba...

Manager, L2 Production Support, Group Infrastructure and Platform Services Posting Date: 31-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

Key Responsibilities •Responsible for availability, incident, problem and capacity management for the applications in scope •Response and resolve incidents, problem and user queries through proper analysis •Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team,...

Key Responsibilities•Level 2 Production support for Online Payment Back Office Application•Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve...

Job description Mission Description: As a team member of APS , your primary role will be to: Provide L1/L2 Application support to Front Office users. Adhere to Service Level objective target. Ensure adherence to APS support roster in terms of mailbox, webportal and hotline. Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays)....

Roles & ResponsibilitiesJob Description Industry/ Organization Type: IT / Software Position Title: Desktop Support Engineer (L1 / L2) Working Location: West (Jurong / Tuas) Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM) Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance Duration: Permanent RoleKey Responsibilities ...

Job description Mission Description: Provide second-line investigation and diagnosis for incidents and service requests. Resolve and close incidents/service requests according to help desk procedures and allocated timelines. Escalate unresolved incidents/service requests within agreed timescales. Ensure tickets are...

Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...

Production Support Analyst Experience: 5 years Job Mode: Full-time  Work Mode: On-site • To provide L2 support for wide range of Core Banking and Cards applications across the regions  • To perform and support system maintenance and operations BAU activities eg. infra/OS patch and maintenance, key/certificate renewal, industry wide G3 testing...

Job Description Want to be a part of our team?The Networking Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients....

Support Production system, perform enhancement and develop new changes, etc. Good technical Skills with Unix scripting, Sql, oracle and production support. Knowledge in Java or web technologies, will be preferred. Experience in ITIL processes. Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself....

Support Production system, perform enhancement and develop new changes, etc. Good technical Skills with Unix scripting, Sql, oracle and production support. Knowledge in Java or web technologies, will be preferred. Experience in ITIL processes. Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself....