L2 Production Support

Job Description route DLP incidents to respective BU point of contact 2.To release of quarantined email on approval from BU in the event required3.Follow-up with BU to ensure the closure of incidents4.Provide daily summary reports of potential data leakage to BU5.Provide monthly summary DLP incident report6.Work with IT to resolve application issues...

Key Responsibilities •Responsible for availability, incident, problem and capacity management for the applications in scope •Response and resolve incidents, problem and user queries through proper analysis •Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team,...

Key Responsibilities •Responsible for availability, incident, problem and capacity management for the applications in scope •Response and resolve incidents, problem and user queries through proper analysis •Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team,...

Key Responsibilities• Deliver a 1st class Production Support service to UOB’s Channel’s stakeholders• Responsible for availability, incident, problem and capacity management for the applications in scope• Response and resolve incidents, problem and user queries through proper analysis • Manage communication for Incidents (SLA breaches,...

Network Engineer, L2 Job Summary:  We are seeking a highly skilled and motivated Network L2 Engineer to join our ICT Infrastructure team. As a Network L2 Engineer, you will be responsible for the day-to-day operation and maintenance of our network infrastructure, which includes Palo Alto and Check Point firewalls, Cisco switches, Alcatel, Aruba...

Job ObjectivesThe specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries. Make sure...

Key Responsibilities•Deliver a 1st class Production Support service to UOB’s Channel’s stakeholders •Responsible for availability, incident, problem and capacity management for the applications in scope •Response and resolve incidents, problem and user queries through proper analysis •Manage communication for Incidents (SLA breaches, Application...

Key Responsibilities •Act as a key technical staffer in ARF product support and a proxy for offsite development team•Work with UOB team lead in planning and executing system upgrade activities to meet bank’s technology obsolescence compliance and security requirements•Understand Change Request (CR) from Bank’s Functional BA and work with offsite...

Key Responsibilities •Deliver a 1st class Production Support service to UOB’s Channel’s stakeholders •Responsible for availability, incident, problem and capacity management for the applications in scope •Response and resolve incidents, problem and user queries through proper analysis •Manage communication for Incidents (SLA breaches, Application...

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive...

Job Description• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions• In charge of the inventory of all the Applications used in the company as well as regular check of Active and...

product support Experience Required 4 - 12 Years Industry Type IT Employment Type Permanent Location Singapore

Responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easily. Develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and devices. Study production recurring issues & incidents and...

Production Support Analyst Location: Singapore Experience: 5 years Job Mode: Full-time  Work Mode: On-site To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain. To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in...

Roles & Responsibilities Part of the IT Infrastructure & Service Delivery Team consisting of Service Delivery Engineers (L1) and System/Network Engineers (L2). Build and manages SISTIC Corporate Network and Customer Network infrastructure and facilities to ensure availability, recoverability, performance, integrity and supportability through production...

Product Support Engineer, CBS Singapore What is the Job all about? Design and quote creative, accurate, timely and relevant customized water pump solutions that meet the customer requirements and expectations in the best possible way. These solutions are required for applications in which a standard product is not capable of delivering the needed...

Application Support Engineer - Fixed Income & Risk Fixed Income & Risk Technology is responsible for building, managing and maintaining systems for Front to back trade processing for the Fixed Income business as well as Risk Management for all asset classes and products, ranging from individual trader’s risks, to risk management across the entire firm. We...

Key Responsibilities•The Support Analyst is responsible for managing the Temenos’ Odyssey Triple A, Edge Connect (RM Workbench) , Client Dashboard and OneStart applications for the Private Bank business•Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries...

Outsourced to Client Site at West (near Sunview Way) (3 months contract) 5-days work week / w CPF / w Leave Entitlement / w Performance Bonus ResponsibilitiesProvide L1 Support to the IT TeamAssist on L2 IT-related matters and work with vendor on issuesMaintenance of IT peripherals including backup & recoverySet-up & installation or migration of IT...

Summary We value diversity at Lidl and this includes creating collaborative teams with colleagues with diverse experiences and backgrounds. Continue your career journey and make a difference with us here at Lidl! What you'll do Ensures all production occurs in line with Lidl’s strict Ethical Sourcing Policies Through weekly cross team meetings...