Sales Account Manager
7 months ago
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
About the role:
As an Account Manager in our Libraries and Education business unit, you will foster client relationships and secure sales of software services and products with existing customers.
As a customer champion you will act as trusted advisor to our clients across our Libraires and Education solutions, to ensure we provide our customers with the best possible outcomes.
You will be commercially minded, recognising our customers critical business priorities, requirements, and challenges
You will be working across multiple education solutions and will become a customer champion and trusted advisor within that space.
You will communicate daily with recurring customers via phone and face to face, to conduct general account health, to better understand customer needs, assisting with customer questions and identify sales opportunities.
You will keep up to date with our product and services information.
You also will work closely with our marketing team to support sales and marketing initiatives as required.
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