Senior / Guest Service Assistant (Village Hotel Sentosa)

Job OverviewWe are seeking a highly skilled and customer-focused Senior Guest Service Assistant to join our team at The Barracks Hotel Sentosa. As a key member of our Front Office team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide prompt and...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Roles & ResponsibilitiesResponsibilites: Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long...

Job OverviewWe are seeking a highly skilled and experienced Guest Services Executive to join our team at Oasia Resort Sentosa. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key ResponsibilitiesCollaborate closely with the Assistant Manager...

Company Description Raffles Hotels & Resorts is a luxury international hotel group offering inspiring destination choices. Each hotel in the group is distinguished by its own personality and by respecting excellent service for our customers. Our primary goal is to attract and retain our employees within the group by offering the best career and development...

Job SummaryWe are seeking a highly skilled and experienced Guest Service Executive to join our team at Village Hotel Bugis. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide prompt and courteous service to...

Job Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure that guests...

Responsibilities This role will manage the effectiveness of the Sales & Marketing team of the Sentosa hotels - Village Hotel Sentosa, The Outpost Hotel Sentosa, The Barracks Hotel Sentosa and Oasia Resort Sentosa. Responsible for driving and optimising hotel cluster overall revenue, focused on corporate, travel trade as well as catering segments ...

Responsibilities Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...

Job Expectations Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...

Responsibilities This postion represents the hotels (Village Hotel Sentosa & Oasia Resort Sentosa) to handle sales activites, acquires new event accounts, maintains client relationships, collaborates with Operations, achieve sales targets and ensures compliance with regulations and guidelines. Engage in day-to-day sales activities, including...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Job SummaryWe are seeking a highly skilled and customer-focused Senior Guest Service Executive to join our team at Far East Organization. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Key ResponsibilitiesProvide personalized and efficient service to guests,...

Guest Service ExecutiveAt The Standard Hotel, we are seeking a highly skilled and dedicated Guest Service Executive to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide warm and personalized welcome...

Responsibilities 1. Follow proper payroll and uniform procedures. 2. Review basic banquet event orders and follow up on all special requests. 3. Complete opening and closing side work as assigned and have all tables set according to standards. 4. Greet guests at the entrance and seats them. 5. Answer the telephones according to hotel’s standards....

Job Expectations Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Initiate contact with guests through courtesy calls and provide assistance when needed. Ensure efficient and courteous...

Responsibilities Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Initiate contact with guests through courtesy calls and provide assistance when needed. Ensure efficient and courteous...

Responsibilities:  Check-in and out guests in a friendly and caring manner according to the guidelines set by the hotel. Review arrivals and departures and be familiar with guest profiles. Upon arrival, complete guest registration process and accommodate special requests whenever possible. Identify and anticipate guests’ needs to ensure personalised...

Job OverviewWe are seeking a highly skilled and courteous Senior Guest Service Professional to join our team at Far East Organization. As a key member of our hotel staff, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesCollaborate closely with the Assistant Manager to...