Senior / Catering Manager (Sentosa)
6 months ago
Responsibilities
This postion represents the hotels (Village Hotel Sentosa & Oasia Resort Sentosa) to handle sales activites, acquires new event accounts, maintains client relationships, collaborates with Operations, achieve sales targets and ensures compliance with regulations and guidelines.
Engage in day-to-day sales activities, including telemarketing, sales calls, hotel visits, virtual presentations and entertainment Demonstrate profiency in the sales process, building rapport, asking open questions, following up, managing expectations, addressing conflicts, overcoming objections, closing deals and obtaining post-feedback Identify and pursue new sales leads and prospects, focusing on event-related accounts such as weddings, social events, corporate meetings and banquet events (both residential and non-residential) Utilise company systems and sales tools diligently including property management systems, customer relationship management systems and function space booking Ensure proactive updates and accurate management of event bookings and changes through Banquet Event Orders (BEO) and attending BEO meetings Promptly handle leads, inquiries and provide suitable solutions to clients
Requirements
Bachelor's degree in any field At least 3 - 5 years of experience in similar capacity. Excellent communication, interpersonal and organisational skills with strong network Strong negotiation and presentation skills Able to work well under pressure in a fast paced environment. Knowledge in banquet spaces, facilities and capabilities of the competitive market-
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