Senior / Guest Service Executive (The Barracks Hotel Sentosa)

Responsibilities Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...

Job Expectations Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Initiate contact with guests through courtesy calls and provide assistance when needed. Ensure efficient and courteous...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Job Expectations Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate knowledge of...

Responsibilities: Primary liaison between guests and The Standard, Singapore. Participate in New Hire Orientation. Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera system. Communicate with Reservations, Housekeeping team any arriving, in house, or departed...

Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Responsibilities Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Initiate contact with guests through courtesy calls and provide assistance when needed. Ensure efficient and courteous...

Job DescriptionAll basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the departmentEffective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set...

Job Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure that guests...

JOB SUMMARY DUTIES AND RESPONSIBILITIES Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups  Work closely with...

Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

JOB SCOPE The role of the Senior Security Officer/Security Officer is to maintain the safety and security levels of all hotel guests, customers, employees and service vendors. JOB RESPONSIBILITIES Conduct random checks on goods and staff entering/leaving the hotel premises. Perform CCTV surveillance and hotel patrolling duties, reports suspicious/unusual...

Responsibilities Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness of the houses/apartments and common areas in accordance with the standard work requirements. Conduct thorough checks on the condition of fixtures and fittings and building components within...

Duties and Responsibilities:  Crafting a vibrant and diverse monthly cultural calendar that celebrates arts, music, fashion, film, and wellness, while fostering a deep passion for these related fields.  Leveraging expertise and local connections in music, art, fashion, film and wellness to enrich programming and stimulate business growth.  Leveraging...

Responsibilities Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long staying guests and...