Guest Service Executive

8 months ago


Singapur, Singapore Far East Organization Full time

Job Expectations

Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel. Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

A minimum Diploma qualification in any field. Relevant work experience will be duly considered. Willing to work rotating shifts. Positive attitude with an outgoing personality and good communications skills. Preferred experience in the hospitality industry along with familiarity of the Opera system.

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