Senior/ Guest Service Executive
8 months ago
Responsibilities
Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long staying guests and renders assistance when neccessary Make courtesy calls to guests Requisite and keep stock of promotional materials for daily operations Ensure efficient and courteous services in baggage, transport handling and general enquiries
Requirements
O-Level or equivalent Willing to perform rotating shifts Positive attitude with outgoing personality and good communication skills Experience in hospitality and knowledge of Opera will be advantageous-
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Senior/ Guest Service Executive
8 months ago
Singapur, Singapore Far East Organization Full timeResponsibilities Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...
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Senior/ Guest Service Executive
8 months ago
Singapur, Singapore Far East Organization Full timeResponsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...
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Singapur, Singapore Far East Organization Full timeJob Expectations Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...
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