Senior / Guest Service Assistant (The Barracks Hotel Sentosa)

Job OverviewWe are seeking a highly skilled and customer-focused Senior Guest Service Assistant to join our team at The Barracks Hotel Sentosa. As a key member of our Front Office team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide prompt and...

Job Expectations Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...

Job OverviewWe are seeking a highly skilled and experienced Guest Services Executive to join our team at Oasia Resort Sentosa. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key ResponsibilitiesCollaborate closely with the Assistant Manager...

Responsibilities This role will manage the effectiveness of the Sales & Marketing team of the Sentosa hotels - Village Hotel Sentosa, The Outpost Hotel Sentosa, The Barracks Hotel Sentosa and Oasia Resort Sentosa. Responsible for driving and optimising hotel cluster overall revenue, focused on corporate, travel trade as well as catering segments ...

Company Description Raffles Hotels & Resorts is a luxury international hotel group offering inspiring destination choices. Each hotel in the group is distinguished by its own personality and by respecting excellent service for our customers. Our primary goal is to attract and retain our employees within the group by offering the best career and development...

Guest Service ExecutiveAt The Standard Hotel, we are seeking a highly skilled and dedicated Guest Service Executive to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide warm and personalized welcome...

Job Expectations Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate knowledge of...

Responsibilities:  Check-in and out guests in a friendly and caring manner according to the guidelines set by the hotel. Review arrivals and departures and be familiar with guest profiles. Upon arrival, complete guest registration process and accommodate special requests whenever possible. Identify and anticipate guests’ needs to ensure personalised...

Responsibilities Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability status; so as to...

Job Title: Telephone OperatorAt The Standard Hotel, we are seeking a skilled and friendly Telephone Operator to join our front office team. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, handling incoming and outgoing calls, and ensuring a seamless experience for our...

Responsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems, handle guest...

Job Summary:We are seeking a highly skilled and detail-oriented Reservations Agent to join our team at The Standard Hotel. As a key member of our front desk team, you will be responsible for managing and processing incoming calls, emails, and online booking requests, ensuring accurate entry of reservation details into our property management system.Key...

Job SummaryWe are seeking a highly skilled and customer-focused Senior Guest Service Executive to join our team at Far East Organization. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Key ResponsibilitiesProvide personalized and efficient service to guests,...

Responsibilities Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Initiate contact with guests through courtesy calls and provide assistance when needed. Ensure efficient and courteous...

Job OverviewWe are seeking a highly skilled and courteous Senior Guest Service Professional to join our team at Far East Organization. As a key member of our hotel staff, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesCollaborate closely with the Assistant Manager to...

Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel...

Job ExpectationsHandle reception and front desk duties, including guest check-in and check-out.Provide excellent service to hotel guests, ensuring their needs are met promptly.Manage telephone calls efficiently and effectively.Familiarize yourself with hotel room types and rates to up-sell opportunities.Handle cashiering functions and adhere to hotel...

Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel...

Job ExpectationsWe are seeking a highly skilled and customer-focused Senior / Guest Service Assistant to join our team at The Clan Hotel.Deliver exceptional guest experiences by providing prompt and courteous service in the hotel lobby and reception area.Collaborate closely with the Assistant Manager to ensure seamless communication and efficient service...

Job Title: Hotel ManagerCompany DescriptionRaffles Hotels & Resorts is a luxury international hotel group offering inspiring destination choices. Each hotel in the group is distinguished by its own personality and by respecting excellent service for our customers. Our primary goal is to attract and retain our employees within the group by offering the best...