Operational Key Account Manager

5 months ago


Singapur, Singapore Kuehne+Nagel Full time
JOB DESCRIPTION You will be joining our operational key account + implementation team to add your expertise + skillsto the delivery of operational excellence

Your Role

You will be responsible for the operational performance + development of assigned customers. You will do this by working with a variety of internal stakeholders while focusing on the following key objectives:-

Your Responsibilities

To effectively manage + maintain customer relationships + support operations related initiatives. To lead business + performance reviews (KPI) with customers along with implementation initiatives. To manage + ensure compliance of key deliverables against committed service levels. To initiate + drive continuous process improvements for productivity + operational performance. To collaborate with stakeholders to support the business requirements. To create + maintain performance dashboards for visibility, monitoring + analyzing. To create + update Standard Operating Procedures (SOP) + ensure adherence. To ensure SOPs, WIs + templates are up to date + accessible by stakeholders.

Your Skills and Experiences

Bachelor / Other Degree /or equivalent in Business/Logistics/Supply Chain Sea and Airfreight Knowledge IT Savvy and in tune with technology advancements  Project Management Skills Possess Integrity, is adaptable, collaborative and willing to learn. Able to work in time critical and fast paced environment. Able to see and think out of the box for solutions and improvements.  Possess a positive, "can-do" attitude and confident personality with well-developed communication skills. Strong organizational and time management skills with ability to manage multiple datelines and set priorities. Strong team player and able to work in a multi-team environment.

Good Reasons to Join

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application

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