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Manager, Sales Contracts Team

4 months ago


Singapur, Singapore Elsevier (Singapore) Pte Ltd Company Full time

About the Role

The two greatest focuses of the role are (1) ensuring that the APAC team’s daily functions proceed uninterrupted in support of meeting all revenue targets. (2) leading the continuous development of the team.

Responsibilities

Leading the APAC Clinical Solutions and Global Medical Education Contracts (Account Support) Team. Working in close partnership with the APAC Clinical Solutions and Global Medical Education Sales leadership teams. Also working with parallel EMEALA and NOAM managers and senior Global Contracts Team leadership alike. Managing the teams responsible for contracting and account support process excellence and follow-up for all activities related. The daily activities apply to both new, transactional and renewal sales and customer queries related to the contracting and order management process. Working in cooperation with the other cross-functional stakeholders, such as Contracts Managers, Legal Counsels, Business Controllers and Collections, Product Development. Ensuring the end-to-end sales process is executed in the most efficient and effective way for both Elsevier and the customer. Developing and implementing long-term plans for business continuity and team evolution. Driving alignment on business results, growth, and internal processes across stakeholders. Leading team management, development, and continuous improvement initiatives.

Requirements

Have Bachelor’s degree or equivalent with extensive experience including people management or supervisory experience. Be fluent in English, with secondary languages as spoken in APAC footprint being of value Have excellent organizational abilities and analytical skills. Have great communication and collaboration skills. Be a self-starter who can anticipate business needs and fulfill them in a proactive manner. Have prior experience with Microsoft Office products, including Excel and related reporting functionalities. Have experience in the use of ERP tools like Oracle, SAP, Salesforce.com or Siebel CRM, CPQ and CLM components of Salesforce. Have experience either on the APAC Account Support Team focused on Health Products, or in Management of the Account Support space generally.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career, as this role is global, benefits may vary according to your location. These are some of the benefits we are delighted to offer:

• Health care plans and benefits

• Life assurance and accident policies

• Access to learning and development resources Your recruiter will advise you on the benefits package for your location