Fine Dining Service Crew
3 days ago
Join our high-end Japanese restaurant as a Service Staff member and deliver world-class hospitality inspired by omotenashi (Japanese service spirit). You'll be part of a team striving for Michelin-level excellence, offering elegant service and storytelling through cuisine.
**Key Responsibilities**:
- Provide seamless front-of-house service from guest welcome to farewell
- Explain seasonal course menus, Wagyu cuts, preparation methods, and ingredients
- Serve wine, sake, and beverages with pairing recommendations
- Maintain professional demeanor, posture, and language at all times
- Set and maintain tables in accordance with fine dining standards
- Assist international guests with attentive and culturally sensitive service
- Respond promptly and gracefully to customer requests or complaints
- Participate in pre-service briefings, service improvement discussions, and training
- Maintain a clean and refined environment in accordance with hygiene and brand standards
**Requirements**:
- Experience in fine dining restaurants, especially Japanese or Michelin-rated establishments
- Knowledge of Japanese cuisine, Wagyu, sake, wine, and seasonal ingredients
- Sommelier or sake-related certifications (e.g., WSET, Sake Diploma) are a plus
- Fluent in English; **Mandarin or Japanese language proficiency is an advantage**, to serve our diverse clientele
- Excellent communication and hospitality skills
- Calm, composed, and graceful under pressure
- High motivation to uphold the standards of a Michelin-level restaurant
- Strong teamwork and cooperative attitude
**Working Conditions**:
- Full-time position
- Shift-based, including evenings, weekends, and holidays
- Standing and active service throughout shifts
- Uniform provided; staff meal included
- Opportunities for training in Japan or with Japanese chefs may be available
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