Fine Dining Service Manager

4 days ago

Singapore WGT EHR Pte Ltd Full time $3,500 - $4,500 per year

Summary:

The Fine Dining Service Manager is responsible for ensuring an exceptional guest experience aligned with the restaurants premium concept. This role involves managing front-of-house operations, training and mentoring the service team, and collaborating closely with the culinary and management teams to maintain the highest standards of hospitality, ambiance, and brand integrity.

Key Responsibilities:

1. Guest Experience & Hospitality

  • Oversee all aspects of guest interactions, from reservations to post-dining follow-ups, anticipate guest needs, accommodate special requests, and handle any feedback or complaints with grace and professionalism.

2. Service Operations & Quality Control

  • Supervise FOH activities and conduct regular pre-shift briefings to align the team on daily menus, special ingredients, and guest preferences.

3. Team Leadership & Training

  • Recruit, train, and mentor service staff, provide ongoing performance feedback, coaching, and skill development, encouraging a positive, collaborative work environment that values respect, teamwork, and ongoing learning.

4. SOP Compliance & Continuous Improvement

  • Uphold and enforce all SOPs related to fine dining service, cleanliness, and safety, ensuring full compliance with local regulations.
  • Identify areas for operational improvements and work with management to implement enhancements or new policies.

5. Brand & Image Management

  • Act as a key brand ambassador, cultivating strong relationships with customers, media guests, and industry partners.
  • Represent the brand at industry events, tastings, or other networking opportunities as needed.

6. Reporting & Collaboration

  • Provide regular reports to upper management on service metrics, guest feedback, and staff performance.
  • Collaborate with the Head Chef and Board of Directors on menu updates, special events, and marketing initiatives.
  • Contribute to planning exclusive chefs table experiences, private dining functions, or themed tastings

Qualifications & Skills:

  • Diploma or Bachelors degree in Hospitality Management, Culinary Arts, or a related field (preferred but not mandatory with equivalent experience).
  • Minimum 5 years of supervisory experience in an upscale or fine dining environment, with a focus on Japanese or omakase-style cuisine highly desirable.
  • Demonstrated track record of managing premium guest experiences and leading FOH service teams.
  • Proficiency with reservation systems (e.g., SevenRooms, Tock, Chope, Resy) and POS software.
  • Knowledge of Japanese ingredients, sake, and wine pairing fundamentals.
  • Strong customer service orientation with attention to detail and a passion for creating memorable dining experiences.
  • Ability to remain composed under pressure, effectively resolving guest concerns or operational issues.
  • Adaptability to evolving menu offerings, seasonal ingredients, and market trends.

Fine Dining Manager:

  • Preferably Singaporean / PR/ EP
  • Pleasant Looking and Tidy
  • Speaks good english
  • Positive Attitude

Salary Range:

  • Service Manager (Casual Luxe) : $2.8k- $3.5k base before sales incentive
  • Management Trainee: $2.2k - $2.7k base before sales incentive
  • Fine Dining Manager: $3.5k-$4.5k base before sales incentive

  • Fine Dining Service Manager

    7 days ago

    Singapore WGT EHR Pte Ltd Full time

    Summary: The Fine Dining Service Manager is responsible for ensuring an exceptional guest experience aligned with the restaurants premium concept. This role involves managing front-of-house operations, training and mentoring the service team, and collaborating closely with the culinary and management teams to maintain the highest standards of hospitality,...

  • RESTAURANT MANAGER

    2 weeks ago

    Singapore DELICIAE HOSPITALITY MANAGEMENT PTE. LTD. Full time

    We are seeking an experienced and highly skilled Fine Dining Restaurant Manager to join our team. The ideal candidate will possess a strong background in managing upscale dining establishments, with expertise in European, Mediterranean, Spanish, and or French Cuisine. Job Responsibilities include, but are not limited to: *Responsible for the outlet's P&L and...

  • General Manager

    2 weeks ago

    Singapore HIDDEN CREATIVE FINE DINING PTE. LTD. Full time

    Roles & ResponsibilitiesThe exclusive fine-dining establishment integrates Chinese - fine dining cuisine Restaurant. Managing and oversee daily operations and ensure compliance to operations standards and procedures Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking,...

  • General Manager

    1 week ago

    Singapore HIDDEN CREATIVE FINE DINING PTE. LTD. Full time $90,000 - $120,000 per year

    Roles & ResponsibilitiesThe exclusive fine-dining establishment integrates Chinese - fine dining cuisine Restaurant.Managing and oversee daily operations and ensure compliance to operations standards and proceduresManaging restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking,...

  • Sommelier Fine Dining

    7 days ago

    Singapore TASTE OF LIFE PTE. LTD. Full time

    We are looking for an experienced **Sommelier **to join our passionate team at **Restaurant Seroja.** We offer a fixed 2 days off on every Sunday & Monday. **_DUTIES AND RESPONSBILITIES _** - Creating a wine & beverage list of the restaurant. - Advising the owner to allocate the budget for beverage glasses and beverage inventory. - Meeting and greeting...

  • Restaurant Manager

    3 days ago

    Singapore SUSHI KATORI PTE. LTD. Full time

    Confident in interaction with customers, colleagues, and other departments where appropriate. - Oversee and manage all areas of the restaurant operations - Handles customer's feedback and complaints - Take charge of staff deployment, development, and performance management of employees - Provide training to staff where necessary - Manage roster schedule and...

  • Restaurant Manager

    3 days ago

    Singapore Communal Connections Full time

    **Responsibilities**: Assist in planning, coordinating and running the daily restaurant operations to ensure that customer service standards are maintained at all times. Creating a positive guest experience. Coordinate all reservations to ensure optimum capacity. Handle complaints or feedback concerning food and service. Ensure compliance with sanitation and...

  • Looking for Restaurant Captain in Italian Fine Dining restaurant

    2 days ago

    Singapore Shwerooms Full time

    Overview Looking for Restaurant Captain in Italian Fine Dining restaurant Details Ad ID: J-50795Posted on: 17 Aug 2023 3:22 pm Viewed: 616 times Category: Food/Beverage/Hospitality/Tourism Salary: Very Attractive salary Will apply for: S Pass Contact: Email not shown by user Job Description At least 4 years working experience in Italian Fine Dining...

  • Sommelier (Japanese Fine Dine - Wine and Sake)

    6 days ago

    Singapore HK & HM GOURMET PTE. LTD. Full time $60,000 - $120,000 per year

    About Us:We are Sushi Arai, a premium Japanese Omakase restaurant offering an elegant dining experience that combines culinary artistry with exceptional service. We take pride in pairing exquisite dishes with the finest wines to create a memorable journey for our guests.Job Description:We are looking for a knowledgeable and passionate Wine Sommelier to join...

  • Chef de Partie

    3 days ago

    Singapore SAINT PIERRE PTE LTD Full time

    Two Michelin-starred Saint Pierre is a modern French restaurant located at One Fullerton & we are looking for committed & experienced individuals to join our team. - As a Chef De Partie, the incumbent will be working closely with the Sous Chef in contributing towards the delivery of quality food to all guests at a consistent level while demonstrating an...