HR Business Process Management Support Specialist

3 days ago

Bukit Merah, Singapore WPH Full time

**Key Responsibilities**:

- **HR Process Management and Support**:

- Provide operational support for core HR functions such as recruitment, benefits administration, leave management, learning and development, performance evaluations, compensation planning, and offboarding processes.
- Ensure smooth execution of day-to-day HR processes by collaborating with internal teams and external vendors where applicable.
- Identify process inefficiencies and recommend improvements to enhance productivity and employee experience.
- **Data Integrity and Reporting**:

- Maintain accurate and up-to-date records in HR systems, ensuring data integrity across all HR processes.
- Generate regular reports on key HR metrics (e.g., recruitment progress, leave balances, performance outcomes) to support decision-making by senior leadership.
- Troubleshoot and resolve data discrepancies in collaboration with relevant stakeholders.
- **System and Tools Administration**:

- Serve as the primary point of contact for HR tools and systems, assisting users with troubleshooting and resolving technical issues.
- Partner with IT and HRIS teams to implement system updates or enhancements that align with evolving business needs.
- Conduct user training sessions to ensure employees understand how to effectively use HR tools.
- **Compliance and Policy Adherence**:

- Ensure all HR processes comply with relevant labor laws, organizational policies, and industry best practices.
- Support audits and compliance reviews by preparing necessary documentation and addressing inquiries.
- Keep abreast of changes in employment regulations and recommend updates to policies or procedures as needed.
- **Stakeholder Collaboration and Communication**:

- Act as a liaison between HR and other departments to ensure alignment on business objectives and priorities.
- Communicate process updates, timelines, and requirements to stakeholders in a clear and timely manner.
- Provide exceptional customer service by addressing employee inquiries related to HR processes promptly and professionally.

**Qualifications / Requirements**:

- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Equivalent work experience may be considered.
- Experience: At least 2-4 years of experience in HR operations, business process management, or a related role.
- Technical Skills: Proficiency in HRIS platforms (e.g., Workday, SAP SuccessFactors) and Microsoft Office Suite (Excel, Word, PowerPoint). Experience with data reporting tools is a plus.
- Soft Skills: Strong analytical thinking, attention to detail, excellent communication skills (both verbal and written), and the ability to multitask effectively in a fast-paced environment.
- Knowledge: Familiarity with HR processes across recruitment, benefits, leave management, performance management, and compliance requirements.

Pay: $3,000.00 - $9,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- HR Business Operations: 2 years (preferred)

**Location**:

- Singapore 109679 (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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