HR Business Operations Support Specialist

3 days ago

Bukit Merah, Singapore WPH Full time

**Key Responsibilities**:

- **Interface Management**:

- Act as the primary point of contact for HR systems and tools, ensuring seamless integration and functionality of interfaces.
- Monitor and troubleshoot system interfaces to identify and resolve issues promptly.
- Collaborate with IT and other departments to implement system updates and enhancements that improve operational efficiency.
- **Authorization Processes**:

- Manage employee access to HR systems, ensuring compliance with company policies and data security protocols.
- Regularly review and update user roles and permissions to reflect organizational changes.
- Conduct audits to ensure proper authorization levels are maintained across all systems.
- **Data Administration**:

- Maintain accurate and up-to-date employee records in HR systems, ensuring data integrity and confidentiality.
- Generate reports and analyze HR data to support decision-making and identify trends or areas for improvement.
- Assist in data migration, system upgrades, or implementation projects as needed.
- **Payroll Operations Support**:

- Support in payroll processing activities, ensuring timely and accurate salary disbursements.
- Address payroll-related queries from employees and resolve discrepancies efficiently.
- Collaborate with finance teams to ensure compliance with tax regulations and company policies.
- **Helpdesk Support**:

- Serve as the first point of contact for HR-related inquiries from employees, providing timely and effective resolutions.
- Develop and maintain a knowledge base of frequently asked questions to improve helpdesk efficiency.
- Escalate complex issues to appropriate teams while ensuring clear communication and follow-up.

**Qualifications / Requirements**:

- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2+ years of experience in HR operations or a similar role.
- Proficiency in HRIS (Human Resource Information Systems) and other relevant software/tools.
- Strong analytical skills with attention to detail and data accuracy.
- Excellent communication and interpersonal skills to interact effectively with employees at all levels.
- Ability to handle sensitive information with confidentiality and professionalism.
- Problem-solving mindset with the ability to prioritize tasks and meet deadlines in a dynamic environment.

Join our team and contribute to building a seamless, efficient HR operation that supports our employees and drives business success

Pay: $3,000.00 - $6,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- HR Business Operations: 2 years (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person

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