Air Freight Assistant
5 days ago
Responsibilities
- Manage daily import and export airfreight operations.
- Build and maintain strong working relationships with airlines, vendors, co-loaders, and other partners.
- Support in rate negotiations, quotations, and space allocation.
- Monitor shipment movements, documentation, and ensure compliance with IATA and regulatory requirements.
- Work closely with customers to provide timely updates, solutions, and service recovery.
- Assist in strategic planning to improve operational efficiency and service standards.
- Handle challenges and resolve issues while maintaining professionalism under pressure.
- Collaboration with the commercial team to be tactically aligned to bring customers onboard
- Monitor budgets and find cost-saving opportunities
- Implement contingency plans during strikes, weather disruptions, or customs holds
Requirements
- Diploma/Degree in Logistics, Supply Chain, or related field.
- Minimum 5-8 years of relevant airfreight experience (import & export).
- Strong network and relationship-building skills with airlines, vendors, and co-loaders.
- Strategic mindset with the ability to think ahead and provide solutions.
- Able to perform well under tight deadlines and stressful situations.
- Good communication and interpersonal skills.
- Proficiency in MS Office and freight management systems
- Strong understanding of global supply chains and international trade
- Knowledge of customs clearance procedures
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