Snr Executive/ Asst Sales Manager, Air Freight

3 days ago

Changi, Singapore CJ Logistics Asia Pte Ltd Full time $80,000 - $120,000 per year

Job Responsibilities

Sales & Business Development (60% hunter & 40% farmer)

  • Handle existing customers and identify/ develop new business opportunities through prospecting, networking, cold calling, and sales visits.
  • Actively perform a sales role by seeking out and acquiring new and existing clients.
  • Deliver effective and compelling sales pitches to potential customers.
  • Consistently achieve sales targets aligned with management's expectations.

Price & Contract Negotiations

  • Participate in contract discussions and price negotiations with clients.
  • Offer competitive and cost-effective solutions tailored to client needs.
  • Strive to provide the best customer experience and maintain professional standards throughout the negotiation process.

Client Relationship Management

  • Prepare air freight quotation (main role), work with sea freight, warehousing and road transportation for quotation when required.
  • Follow up shipment movement with overseas agents and update customers closely.
  • Manage client expectations and address inquiries in a timely and professional manner.
  • Work closely with the customers on common/recurrent service issues and provide improvements/ solutions.
  • Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints.

Collaboration & Internal Coordination

  • Work closely with internal departments such as Operations, Accounts, and Customer Service to fulfill client requirements and meet targets.
  • Coordinate effectively across teams to ensure seamless service delivery and problem resolution.
  • Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer's quotation request.
  • The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly.

Requirements

  • Min. Diploma with at least 5 years of farmer and hunter experience in Air freight, preferably in freight forwarding industry.
  • Committed, proactive and self-motivated with pleasant personality.
  • Excellent interpersonal, negotiation and communication skills.
  • Sales Oriented; Good team player with the ability to work independently.
  • Knowledge in Microsoft applications (Word, Excel and Powerpoint).
  • Able to start work immediately would be advantageous.

  • Air Export Operations Assistant Manager

    2 days ago

    Changi, Singapore Union Air Freight (S) Pte Ltd Full time

    We are a growing freight forwarder specialising in **air freight solutions**. To support our expanding operations, we are looking for an **Assistant Manager (Air Export Operations)** to lead our export team and help drive service excellence and digitalisation. **What You’ll Do** - Lead a 5-member air export operations team - Oversee AWB execution, export...

  • Operations Officer

    5 hours ago

    Changi, Singapore Union Air Freight (S) Pte Ltd Full time

    **Export role** - Prepare and execute Air Waybill, for perishables, general cargo, consolidated shipments, etc using Freight Master - Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels - Ensure all export cargo are properly marked and labelled prior to transfer to airlines - Give...

  • Air Export Operations Assistant Manager

    7 days ago

    Changi, Singapore Union Air Freight (S) Pte Ltd Full time $60,000 - $120,000 per year

    We are a growing freight forwarder specialising in air freight solutions. To support our expanding operations, we are looking for an Assistant Manager (Air Export Operations) to lead our export team and help drive service excellence and digitalisation.What You'll DoLead a 5-member air export operations teamOversee AWB execution, export documentation, permits...

  • Operations Officer

    4 days ago

    Changi, Singapore Union Air Freight (S) Pte Ltd Full time

    **Export role** - Prepare and execute Air Waybill, for perishables, general cargo, consolidated shipments, etc using Freight Master - Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels - Ensure all export cargo are properly marked and labelled prior to transfer to airlines - Give...

  • air freight customer service officer

    7 days ago

    Changi, Singapore Union Air Freight (S) Pte Ltd Full time $40,000 - $80,000 per year

    · Quote and propose air freight solutions to customers· Coordinate with airlines on rates and bookings· Liaise with customers on export shipment instructions and booking updates· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc· Prepare job sheets for Operations to follow up· Check shipments status / uplift· Job costing·...

  • Operations Officer

    6 days ago

    Changi, Singapore Union Air Freight (S) Pte Ltd Full time

    Monitor shipments (arrival date, time, short landed, survey, missing) - Transfer and create job information into company in-house system - Break-bulk console and direct consignments - Co-ordinate with contractor for airlines and agents cargo clearance - Correspond with overseas offices on general import inquiries - Attend to customers’ requests for flight...

  • Sales Support Executive

    4 days ago

    Changi, Singapore Union Air Freight (S) Pte Ltd Full time

    Quote and secure new business (from new customers or increased share from existing customers) - Liaise with customers on air/sea import/export shipment instructions - Coordinate with internal CS/Ops teams and vendors to execute shipments - Resolve problems when they crop up (rare but sometimes will happen at night / weekends) - Build and maintain key...

  • Sales Support Officer

    5 hours ago

    Changi, Singapore Union Air Freight (S) Pte Ltd Full time

    Quote and secure new business (from new customers or increased share from existing customers) - Liaise with customers on air/sea import/export shipment instructions - Coordinate with internal CS/Ops teams and vendors to execute shipments - Resolve problems when they crop up (rare but sometimes will happen at night / weekends) - Build and maintain key...

  • Air Freight Operations Executive

    2 days ago

    Changi, Singapore MERSTAR INTERNATIONAL (S) PTE LTD Full time

    Job Scope: Air Freight Executive with a minimum of 3 years' experience in air import (break bulk) and air export. - Prepare freight documents MAWB, HAWB, manifest and handle customs declarations and Trade net operations. - Handle import shipments, including GST payments, import permits. - Execute AWB based on customer service instructions ad comply with...

  • Air Freight Operations

    1 week ago

    Changi, Singapore Alliance 21 Pte Ltd Full time

    **MAIN DUTIES AND RESPONSIBILITIES** - To perform the full scope of operations roles for Multimodal Freight services, not restricted to quotes, rates negotiation with carriers/liners/agents, cargo reservation, shipment confirmation, collection/delivery, shipment execution, permit declarations, cargo transfers, pre-alerts, and billings. - To coordinate with...