air freight customer service officer

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

Monitor shipments (arrival date, time, short landed, survey, missing) - Transfer and create job information into company in-house system - Break-bulk console and direct consignments - Co-ordinate with contractor for airlines and agents cargo clearance - Correspond with overseas offices on general import inquiries - Attend to customers’ requests for flight...

We are a growing freight forwarder specialising in air freight solutions. To support our expanding operations, we are looking for an Assistant Manager (Air Export Operations) to lead our export team and help drive service excellence and digitalisation.What You'll DoLead a 5-member air export operations teamOversee AWB execution, export documentation, permits...

The Air & Sea Freight Operations Officer's main purpose is to support the Freight Team in performing the full scale of the operational function in air and sea freight forwarding. He/She needs to be detail-oriented, resourceful and analytical to manage resources cost-effectively. He/she requires organising and planning skills to ensure careful execution of...

**MAIN DUTIES AND RESPONSIBILITIES** - To perform the full scope of operations roles for Multimodal Freight services, not restricted to quotes, rates negotiation with carriers/liners/agents, cargo reservation, shipment confirmation, collection/delivery, shipment execution, permit declarations, cargo transfers, pre-alerts, and billings. - To coordinate with...

**MAIN DUTIES AND RESPONSIBILITIES** - To perform the full scope of operations roles for AirFreight services, not restricted to quotes, rates negotiation with carriers/liners/agents, cargo reservation, shipment confirmation, collection/delivery, shipment execution, permit declarations, cargo transfers, pre-alerts, and billings. - To coordinate with...

We are seeking an experienced and motivated Cluster Head of Air Freight to lead and develop the Air Freight product across the Singapore–Malaysia cluster, ensuring commercial growth, operational excellence, and alignment with GFS Air Product strategy. The ideal candidate will bring strong industry knowledge, proven leadership in operational environments,...

Industry/ Organization Type**:Logistics/ Freight Forwarding**: - Position Title**:Customer Service (Air-billing)**: - Working Location: Changi Airfreight Centre - Working Hours: 5.5 days (Mon - Fri, 8.30 am - 6 pm, Sat 8.30 am - 1 pm) - Salary Package**:Basic Salary + AWS + Variable Bonus**: - Duration: Permanent Role **Key Responsibilities** - Support...

Industry/ Organization Type: Logistics - Position Title**:Operations Officer (Air Freight) /Air Operation Officer**: - Working Location: Changi Airfreight Centre - Working Hours: 5.5 days, Mon - Fri (9 am - 6 pm) Sat (9 am - 1 pm) (alternate Saturday upon confirmation - Salary Package**:Up to $2400 +OT + AWS**: - Duration: Permanent Role **Key...

We are a leading freight forwarding company specializing in air cargo solutions. As part of our continued growth, we are seeking passionate and detail-oriented individuals to join our team in remote roles. Openings are available in Export, Import, Customer Service, and Sales Support. Each role plays a key part in ensuring seamless operations and excellent...