Training and Development Manager

2 weeks ago

Central Region, Singapore Private Advertiser Full time $90,000 - $120,000 per year

Key Responsibilities

  • Design, develop, and implement comprehensive training programs, including service SOPs, guest interaction, product knowledge, and safety & hygiene standards.
  • Facilitate both classroom-style and on-the-floor training sessions tailored to various levels of staff, from entry-level to management.

  • Identify specific training needs based on guest feedback, audit results, and service performance.

  • Establish, review, and continuously update Standard Operating Procedures (SOPs) in alignment with brand positioning and operational goals.

  • Ensure consistent implementation of SOPs across all outlets through regular site visits, training audits, and coaching.

  • Lead the development of service standards manuals and training tools for staff reference.

  • Conduct regular performance assessments and mystery audits to ensure service delivery meets company standards.

  • Schedule and execute regular refresher training sessions to reinforce critical service points, product updates, and new initiatives.

  • Maintain training records, attendance logs, evaluation results, and staff progress reports.

  • Prepare monthly training reports and present key metrics, outcomes, and recommendations to senior management.

  • Partner with HR on employee engagement, performance reviews, and disciplinary matters related to training gaps.

  • Ensure training content includes compliance with food safety, workplace safety, and regulatory requirements.

Requirements

  • Minimum 5 years of training experience, with minimum 2 years in supervisory role
  • Strong knowledge of service excellence, operational flow, and team dynamics
  • Outstanding facilitation, coaching, and communication skills.
  • Ability to design engaging training content and deliver to diverse learning styles.
  • Proficient in Microsoft Office, training software/tools, and basic data reporting.

  • Training & Development Manager

    2 weeks ago

    Central Region, Singapore Guzman y Gomez Full time $80,000 - $120,000 per year

    The Training & Development Manager is a senior leadership position responsible for setting the strategic direction of training initiatives across all Guzman y Gomez restaurants in Singapore. This role focuses on aligning training with business goals, driving innovation in learning and incubating a strong culture of development. The Training & Development...

  • Training and Development Executive

    1 week ago

    Central Region, Singapore Valuemax Group Ltd Full time $60,000 - $80,000 per year

    Role OverviewAs part of ValueMax Group Ltd's commitment to service excellence and continuous learning, we are expanding our Training & Development team. We are looking for an experienced and motivated Trainer to support the rollout of training programs, deliver hands-on coaching, and help embed a culture of high performance and outstanding customer service...

  • Training and Development Manager

    2 weeks ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $6,500 - $7,500 Per Month **Date Posted** 3 hours ago Additional Details **Job ID** 34859 **Job Views** 1 Roles & Responsibilities The Training and Development Manager is responsible for improving the productivity of the organization's employees. This position assesses...

  • Sales executive

    2 weeks ago

    Central Region, Singapore General manager Full time $60,000 - $80,000 per year

    Identify and develop new business opportunities in assigned markets.Generate leads, conduct sales calls/meetings, and present company products.Understand client requirements and recommend suitable chemical solutions.Prepare and negotiate quotations, proposals, and contracts.Achieve monthly, quarterly, and annual sales targets.Maintain regular contact with...

  • Project & Training Co-ordinator, Business Change Management

    7 days ago

    Central Region, Singapore DSV Global Transport and Logistics Full time $40,000 - $60,000 per year

    We are seeking a whiz at organizing, navigating through complex organizations, and always keeping your administration neatly organized. As a key support to our Global Business Change Management Solutions team, you'll handle a wide range of administrative and training-related responsibilities. From secretarial tasks to timekeeping and reporting, your...

  • Sales Manager

    2 weeks ago

    West Region, Singapore General manager Full time $104,000 - $130,878 per year

    Develop and execute the sales strategy for specialty chemical products in assigned territories/markets.Identify and develop new customers, applications, and markets.Manage and grow existing key accounts, ensuring customer satisfaction and retention.Achieve or exceed sales targets, profit margins, and growth objectives.Conduct market research to identify...

  • Training Manager

    2 weeks ago

    Central Region, Singapore Premium Automobiles Pte Ltd Full time $104,000 - $130,878 per year

    Key Responsibilities:Sales Training Development:Develop and design comprehensive training materials, including presentations, manuals, and e-learning content tailored to various sales roles and experience levels.Create and implement structured onboarding programs for new sales employees.Continuously assess training needs based on sales team performance,...

  • Business Development Manager/Overseas Channel Manager

    2 weeks ago

    Central Region, Singapore TANDA DEVELOPMENT PTE LTD Full time $100,000 - $120,000 per year

    About the role We are seeking an experienced and driven Business Development Manager/Overseas Channel Manager to join our team at Tanda Development Pte Ltd. This full-time role will be based in Singapore and is responsible for driving new business development opportunities and managing our overseas sales channels.What you'll be doingIdentifying and pursuing...

  • Business Development Manager

    5 days ago

    Central Region, Singapore Chain Technology Development (SG) Pte. Ltd Full time $80,000 - $120,000 per year

    CHAIN is a leading provider of digital twin management solutions for the construction industry in Hong Kong. We are committed to enhancing safety, productivity, and operational excellence on construction sites through our dedicated services. Our clients include the HKSAR Government, Hong Kong International Airport, MTR, AECOM, ARUP, and the West Kowloon...

  • Beauty Training Manager

    1 week ago

    Central Region, Singapore Seung Tae International Pte Ltd Full time $60,000 - $120,000 per year

    About Seung Tae InternationalSeung Tae International is a leading provider of beauty and skincare solutions in Singapore, offering a curated range of premium skincare products. We are committed to delivering exceptional results and a superior customer experience in a supportive and dynamic workplace.Job DescriptionThe Beauty Training Manager is responsible...