Customer Service

5 days ago

East Region, Singapore Pasona Singapore Pte. Ltd. Full time $4,000 - $4,650 per year

Location: East

Position: Customer Service (Japanese speaking) Job ID: CK

Salary: Basic up to $4,650 + AWS + VB

Hybrid working arrangement after probation

Responsibilities:

➤Perform Collection and improve AR performance of APAC customers

➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer ➤AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance

➤Following up with customer for payment via phone calls

➤Assisting customer in resolving billing related issues

➤Perform administrative tasks related to credit and collection

Requirements:

➤Ability to interact with customers via email / phone to achieve work responsibility

➤Ability to use internal systems for transaction and Excel

➤Problem solving skills

➤Proficiency in Japanese comprehension (Business level) to liaise with Japanese speaking customers in Japan

➤Diploma or Degree holder preferred

➤Preferably with minimum 1-3 years of work experience

➤Experience of customer service or other admins will be advantage

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

Koh Siew Xing

EA Registration No: R

Pasona Singapore Pte. Ltd.

EA License No:90C4069

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