Customer Relations Assistant

1 day ago

East Region, Singapore SAFRA National Service Association Full time $30,000 - $60,000 per year

Job Purpose

The Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting revenue targets for slot machine takings. The Assistant will perform cashiering duties, including cash float management, and facilitate accurate cash exchanges for players.

Additionally, the role requires regular checks for counterfeit notes, ensuring the proper functioning of slot machines, and filing incident reports when necessary. The Customer Relations Assistant will also support shift transitions, cash handling processes, and other duties as assigned to maintain operational efficiency and contribute to the overall customer experience.

Main / Key Responsibilities

  1. Operation of the Slot Machines Room
  2. Ensure all security measures are adhered to and to be in proper dress code in the Slot Machines Room at all times
  3. Responsible for internal auditing for ISO purposes
  4. Meeting target for slot machine takings

  5. Cash Handling

  6. Ensure all cash transactions are handled properly and in compliance.

  7. In charge of cashiering duties.

Required Skills and Qualifications:

  • Minimum with Secondary School qualifications.
  • Relevant experience in Customer Service would be advantageous.
  • Having some experience with handling cash transactions would be advantageous.
  • Ability to maintain security measures and follow operational protocols.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work efficiently under pressure in a fast-paced environment.
  • Only Singaporeans or Permanent Residents may apply.

  • Customer Relations Executive

    2 weeks ago

    North-East Region, Singapore Eu Yan Sang (Singapore) Pte Ltd Full time $104,000 - $130,878 per year

    Eu Yan Sang Singapore is seeking a passionate and service-oriented Customer Relations Executive to join our Customer Relations team. In this role, you will act as the first point of contact for customers across our diverse sales channels — including retail, e-commerce, wholesale, e-marketplaces, and social media platforms. You will respond to customer...

  • Customer Relations Executive

    2 weeks ago

    East Region, Singapore SIGMA GROUP Full time $2,800 - $43,800 per year

    SIGMA GROUP is hiring a Full time Customer Relations Executive role in Bedok, Singapore. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: $2,800 - $3,800 per month

  • Customer Relations Officer

    2 weeks ago

    North-East Region, Singapore MOTOR-EAST PTE LTD Full time $40,000 - $80,000 per year

    Job Overview:We are looking for a customer-oriented and highly motivated Customer Relationship Officer (CRO) to join our team in the automotive sector. The CRO will be the key liaison between our customers and internal teams, ensuring a smooth and satisfying customer journey from pre-sales to aftersales support. Experience in using Document Management System...

  • Customer Service Assistant

    2 weeks ago

    East Region, Singapore dnata Singapore Pte Ltd Full time $104,000 - $130,878 per year

    SummaryThe Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for...

  • Customer Relations Executive

    2 weeks ago

    Central Region, Singapore IHH Healthcare Full time $4,000 - $6,000 per year

    The role: The Customer Relations Executive will be supervising the team of Customer Relations Officers and performs customer service duties upholding our hospital's standards.Job Responsibilities:Supporting the managers in leading and overseeing the Front Office teamHandle escalated complaints and provides advise and service recoveryHandle administrative...

  • Customer Relations Executive

    2 weeks ago

    Central Region, Singapore Kinokuniya Book Stores of Singapore Pte Ltd Full time $104,000 - $130,878 per year

    The JobCustomer Service & Support· Act as the primary point of contact for customer enquiries, requests and feedback, across all platforms, ensuring prompt and professional responses.·  Provide accurate information on company's products, services, promotions, and policies.·  Manage service recovery efforts and ensure thorough follow-up until issues...

  • Customer Relations Officer

    2 weeks ago

    Central Region, Singapore IHH Healthcare Full time $4,000 - $6,000 per year

    Overview of the Role:The Customer Relations Officer is dedicated to providing exceptional service to patients and visitors, ensuring a pleasant and seamless experience within the hospital. This role involves addressing inquiries, assisting with various needs, and following up on inpatient service feedback to bridge any service gaps.Work Location: Mount...

  • guest relations manager

    2 weeks ago

    East Region, Singapore CHROME VENTURES PTE. LTD. Full time $3,000 - $6,000 per year

    Guest Relations job duties include:Compiling welcome folders that include maps, room service menus and information about amenitiesConfirming travel arrangements and making adjustments for late checkouts and early check-ins as neededReviewing arrival lists to identify VIP guestsGreeting VIP guests and serving as a point of contact for handling their needs...

  • customer relations officer

    2 weeks ago

    West Region, Singapore SCT CONSTRUCTION PTE LTD Full time $104,000 - $130,878 per year

    Address inquiries and public feedback related to project site activities and the environments.-Foster positive relationships with residents to work closely with the relevant parties.-Conduct regular on-site visits to residents'units for activities such as condition surveys, handing over units with the completed internal work and/or appointments made.Arrange...

  • Customer Relations Executive

    2 weeks ago

    Central Region, Singapore Marina Bay Sands Pte Ltd Full time $4,000 - $6,000 per year

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team.Job SummaryResponsible for assisting casino guests during their visit to Marina Bay Sands (MBS).Job ResponsibilitiesProvide excellent and delightful service to casino guests and assist them with their needs and requests.Assist guests with their trip arrangements and...