Customer Service

The Job:Daily Operations· Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.· Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.· Handle online/telephone/walk-in enquiries regarding villas booking and reservation.· Collect payment for villas...

Job PurposeThe Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting...

Location- East areaWorking Hours: Mondays to Fridays 8:30am – 6pm, Alternate Saturdays 8:30am – 12:30pmEnsures customer service operations meet established quality standard across multiple brands.Proactively manage key quality matrix, including the NPS (Net Promoter Score), CSI (Customer Satisfaction Index)Analysing customer feedback to create and...

About the RoleThe Customer Service Specialist is focused primarily on ensuring that all the sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches.Key Responsibilities• Effective day-to-day customer service operation to support the pre and post shipment requirements of...

Customer Service Executive / Call Centre Executive Locations: East / West Salary & Benefits:Basic: $2,500 – $3,000Attractive Company Benefits Key Responsibilities:Handle inbound and outbound calls, emails, and enquiries in a professional manner.Coordinate with internal departments to ensure timely follow-up on customer requests and issues.Provide accurate...

Locations: East / West Salary: Basic $2,500 – $3,000 Work Days: 5.5days Benefits: Attractive company perks & training provided Key Responsibilities:Handle inbound and outbound calls, emails, and customer enquiries professionally.Coordinate with internal departments to follow up on customer requests and issues.Provide accurate and timely product/service...

Additional Information:Training provided (up to 4 weeks)Working days: Monday to Friday (Office Hours)Training & Working Location: Chai Chee, Bedok (East)Incentive: Monthly KPI incentiveJob responsibilities:Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live...

Description:Basic Salary from $2500 to $3500Office hoursCompany annual bonusAnnual Leave from 14 days onwardsJob Scope:Track and evaluate performance indicators such as performance score and customer satisfaction index to ensure service standards are consistently achieved.Review and analyse customer surveys, feedback, and complaints to identify areas for...

Join our team in one of the largest banks in Asia as a call center agent Gain valuable experience and new opportunities to expand your skillsets, plus an attractive allowanceContract: 12 months subject to renewal3-month training provided in East locationWorking location: East or West (Choose preferred)5 working days per week (4 weekdays & 1 weekend)Only PM...

What will you deliver?Demonstrate customer service excellence by receiving, fulfilling and following up on account orders and enquiries within a stipulated timeframe, and ensuring timely dispatch and delivery of product orders.Prepare sales orders, delivery orders, invoices and other necessary documents to CustomersExpedite and monitor delivery from...