Customer Service Executive

2 days ago


East Region, Singapore STAFFKING PTE LTD Full time $30,000 - $45,000 per year

Description:

  • Basic Salary from $2500 to $3500
  • Office hours
  • Company annual bonus
  • Annual Leave from 14 days onwards

Job Scope:

  • Track and evaluate performance indicators such as performance score and customer satisfaction index to ensure service standards are consistently achieved.
  • Review and analyse customer surveys, feedback, and complaints to identify areas for improvement. Work with aftersales teams to design and execute action plans.
  • Prepare periodic reports on customer service performance and highlight actionable insights for management review.
  • Plan and implement customer engagement activities and seasonal campaigns that enhance the aftersales experience.
  • Ensure adherence to internal quality procedures and propose workflow enhancements to improve efficiency and service delivery.

Requirements:

  • Strong understanding ofcustomer service operations and quality monitoring metrics.
  • Candidate with prior automotive industry or aftersales service work experience is preffered.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Teo Yong Han (R

EA License No: 20C0358



  • East Region, Singapore STAFFKING PTE LTD Full time

    Customer Service Executive / Call Centre Executive Locations: East / West Salary & Benefits:Basic: $2,500 – $3,000Attractive Company Benefits Key Responsibilities:Handle inbound and outbound calls, emails, and enquiries in a professional manner.Coordinate with internal departments to ensure timely follow-up on customer requests and issues.Provide accurate...


  • East Region, Singapore Corestaff Pte Ltd Full time $40,000 - $60,000 per year

    About the company:Freight forwarding via air and sea, warehousing and distribution, as well as eCommerce fulfillment.Job Summary We are seeking a Customer Service Executive to handle freight bookings, shipment coordination, documentation, and customer support, ensuring smooth and timely logistics operations.What you'll do :Act as the main point of contact...


  • East Region, Singapore National Service Resort & Country Club Full time $30,000 - $60,000 per year

    The Job:Daily Operations· Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.· Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.· Handle online/telephone/walk-in enquiries regarding villas booking and reservation.· Collect payment for villas...


  • East Region, Singapore SAFRA National Service Association Full time $30,000 - $60,000 per year

    Job PurposeThe Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting...


  • Jurong East, Singapore Revochem Industries Pte Ltd Full time $40,000 - $60,000 per year

    Job DescriptionThis is a full-time role for a Customer Service Executive. The incumbent will be responsible for day-to-day tasks such as processing orders, documentation, providing customer service to clients, and ensuring smooth operations for on-road trucking, as well as import and export activities.Job ScopeCustomer Relations & CommunicationAcquire a...


  • East Region, Singapore AlwaysHired Pte. Ltd. Full time $30,000 - $50,000 per year

    Why Us?Salary up to $3.5kAlps Avenue. Company transport from Tanah Merah and Tampines MRT5.25 days. (9 am to 5:30 pm), Alternate Saturday (9 am to 1 pm)Responsibilities:Direct Contact with Customers with outstanding friendly and reliable service offeredEnsuring to provide the flight details to customer within the stipulated time upon receiving the...


  • East Singapore International SOS Full time

    **Responsibilities**: - To provide an empathetic, and efficient delivery of assistance services to our members, end users and clients - Manage cases in line with the key directive of Assist First, Verify Later - Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the...

  • Customer Service

    2 weeks ago


    East Region, Singapore GMP Group HQ Full time $3,200 per year

    Job Description:Act as the main point of contact between customers and the workshop, ensuring clear and efficient communication.Coordinate the workflow between customers, technicians, and the parts team to support smooth service operations.Liaise with technicians to provide timely and accurate vehicle status updates to customers.Apply automotive knowledge,...


  • Central Region, Singapore Perennial Sourcing Solutions Full time $36,000 - $54,000 per year

    Join Us as a Customer Service Executive Are you passionate about people and creating great experiences? Do you want to build a career in one of Singapore's most established financial institutions? If yes — we want you on our teamAs a Customer Service Executive, you will be the face of our company, ensuring every customer interaction is warm, helpful, and...


  • East Region, Singapore Talent Trader Group Pte Ltd Full time $80,000 - $120,000 per year

    Job Summary:The Senior/Customer Service Manager is responsible for developing and executing customer service strategies to enhance client satisfaction and drive service sales growth. This role involves leading a team, managing customer relationships, identifying business opportunities, and coordinating with technical teams to deliver effective solutions that...