Customer Service Intern

5 days ago


East Region, Singapore SONEPAR SINGAPORE PTE. LTD. Full time $30,000 - $40,000 per year

What will you deliver?

  • Demonstrate customer service excellence by receiving, fulfilling and following up on account orders and enquiries within a stipulated timeframe, and ensuring timely dispatch and delivery of product orders.

  • Prepare sales orders, delivery orders, invoices and other necessary documents to Customers

  • Expedite and monitor delivery from Principals/Suppliers

  • Process and expedite customers' orders

  • Leverage from internal network for existing pricing and manage freight effectively to ensure cost optimization.

  • Liaise with Logistics to ensure goods are delivered on time

  • Ensure customer order data accuracy in the ERP - AX.

  • Process billing timely to ensure smooth accounts receivable. You also process credit notes and debit notes when required.

  • Prepare quotations and perform contract review

  • Follow up on quotations sent out to customers

  • Provide after sales support to customers

  • Create PIM for new products

  • Keep master list and pricing related documents updated.

  • Provide accurate periodic and adhoc reports.

  • Manage and provide system filing to allow for quick retrieval of information

  • Ensure world class customer service is achieved.

  • Ensure compliance with Sonepar Singapore's sales policies and procedures.

  • Identify and address any issues not resolved to higher management.

Key Qualifications

Diploma in related discipline, minimum GCE 'O' level

Excellent customer service and organizational skills

Possess problem-solving skills

Able to work under pressure and prioritize work

Excellent attention to details

Proficient in PC applications such as Excel and Word



  • East Region, Singapore SAFRA National Service Association Full time $30,000 - $60,000 per year

    Job PurposeThe Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting...


  • East Region, Singapore National Service Resort & Country Club Full time $30,000 - $60,000 per year

    The Job:Daily Operations· Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.· Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.· Handle online/telephone/walk-in enquiries regarding villas booking and reservation.· Collect payment for villas...

  • Customer Service

    1 day ago


    East Region, Singapore Pasona Singapore Pte. Ltd. Full time $4,000 - $4,650 per year

    Location: EastPosition: Customer Service (Japanese speaking) Job ID: CKSalary: Basic up to $4,650 + AWS + VBHybrid working arrangement after probationResponsibilities:➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer ➤AP/Logistics/management, etc.)...

  • Customer Service

    1 day ago


    East Region, Singapore Modern Link Pte Ltd. Full time $3,200 - $4,000 per year

    Job Summary:We are looking for a friendly and proactive Customer Service / Administrative Assistant to be the first point of contact for our customers and support the daily operations of the business.The primary focus of this role is delivering excellent customer service, while also handling administrative tasks to support the smooth running of the office...

  • Customer Service

    1 day ago


    East Region, Singapore AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD. Full time $40,000 - $60,000 per year

    About the role Air export customer service located in the Changi Airport East Region. In this full-time role, you will be responsible for coordinating export of air freight shipments, ensuring efficient and timely delivery to customers.What you'll be doingLiaise with customers on shipment instructions and booking updatesPermit declarations and customs...


  • East Region, Singapore Scoot Full time $40,000 - $60,000 per year

    SummaryIf you're up for a challenging yet purpose-filled role, we welcome you to our teamYou will be part of Scoot's Customer Experience team which drives customer satisfaction & loyalty through comprehensive understanding and continuous improvement of various touchpoints of the Customer Journey for Scoot passengers. You will be exposed to survey design,...


  • East Region, Singapore People Profilers Pte Ltd Full time $60,000 - $80,000 per year

    Job ID: L47WV3X5ResponsibilitiesResponds to call or emails to customers to provide follow-up on inquiries.Process customer Purchase orders promptly and accurately, including EDI, entry, follow up.Support AGO requirementHandling and resolving customers complaintsProcess customer Purchase orders and Request For Quotes promptly and accurately, including EDI,...


  • Central Region, Singapore SAFRA National Service Association Full time $2,000 - $3,000 per year

    CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...


  • East Region, Singapore STAFFKING PTE LTD Full time

    Customer Service Executive / Call Centre Executive Locations: East / West Salary & Benefits:Basic: $2,500 – $3,000Attractive Company Benefits Key Responsibilities:Handle inbound and outbound calls, emails, and enquiries in a professional manner.Coordinate with internal departments to ensure timely follow-up on customer requests and issues.Provide accurate...


  • East Region, Singapore STAFFKING PTE LTD Full time $30,000 - $36,000 per year

    Locations: East / West Salary & Benefits:Basic $2,500 - $30005 Days Work WeekAttractive company benefits Key Responsibilities:Handle inbound and outbound calls, emails, and enquiries professionallyCoordinate with internal departments to follow up on customer requests and issuesProvide accurate product/service information to customersRecord and update...