Export Customer Service

9 hours ago


East Region, Singapore f415df96-4dcd-47b7-b0c3-ee2d44299fe2 Full time $3,500 per year

Salary: Up to $3,500

Location: Alps Avenue

Company Transport: From Tampines & Tanah Merah MRT

Working Hours:

  • Mon–Fri: 9:00am – 6:30pm
  • Alternate Saturday: 9:00am – 1:00pm

Responsibilities
  • Provide friendly and reliable customer service
  • Send flight details to customers within 1 hour of booking
  • Verify export document compliance & process export work orders
  • Apply export permits and customs documents accurately and on time
  • Answer all calls within 3 rings
  • Monitor onboard status & inform customers of irregularities
  • Coordinate with Ops, Warehouse, Traffic & Planning teams
  • Ensure correct and updated airfreight rates
  • Stay updated on airline/government regulations
  • Submit monthly customer reports on time
  • Liaise with internal & external stakeholders on shipment status
  • Ensure shipments follow SOP and are properly arranged
  • Work with Sales & other teams for special arrangements

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

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Ng Der Min (Alex)

Registration Number: R

AlwaysHired Pte Ltd

EA Licence No: 24C2293



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