Export Customer Service
9 hours ago
Salary: Up to $3,500
Location: Alps Avenue
Company Transport: From Tampines & Tanah Merah MRT
Working Hours:
- Mon–Fri: 9:00am – 6:30pm
- Alternate Saturday: 9:00am – 1:00pm
Responsibilities
- Provide friendly and reliable customer service
- Send flight details to customers within 1 hour of booking
- Verify export document compliance & process export work orders
- Apply export permits and customs documents accurately and on time
- Answer all calls within 3 rings
- Monitor onboard status & inform customers of irregularities
- Coordinate with Ops, Warehouse, Traffic & Planning teams
- Ensure correct and updated airfreight rates
- Stay updated on airline/government regulations
- Submit monthly customer reports on time
- Liaise with internal & external stakeholders on shipment status
- Ensure shipments follow SOP and are properly arranged
- Work with Sales & other teams for special arrangements
Next Step:
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
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Ng Der Min (Alex)
Registration Number: R
AlwaysHired Pte Ltd
EA Licence No: 24C2293
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