Export Customer Service Executive

2 days ago

East Region, Singapore PERSOL Full time $40,000 - $60,000 per year

Our client, a well-known company is looking for candidates for the position of Export Customer Service Executive.

RESPONSIBILITIES

  • Direct contact with customers with outstanding friendly and reliable service offered.
  • Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking.
  • Check on the Export Documents Compliance when processing the export work order.
  • Apply the correct export permit and other export custom processed on timely manner.
  • To answers all call within 3 ringing tone (without fail).
  • Monitor the onboard status without fail and to informed customer on any irregularity.
  • Good communication among all related department concern Eg: Operations, Warehouse, Traffic, Planning team.
  • Always ensuring that the Airfreight rates apply is correct and updated.
  • Constantly aware and update on NEW changes / requirement by airlines or governmental requirement.
  • Ensure that all monthly customer report is submitted on timely manner without fail.

REQUIREMENTS

  • Minimum N or O Level qualification.
  • Minimum 1 – 2 years experiences in airfreight operations (export/import)
  • Candidate with direct working experience will consider for senior positions.
  • Must possess a sense of urgency and responsibility in work.
  • Knowledge of airfreight documentation and customs procedures.
  • Able to work independently and handle urgent shipments
  • Require basic knowledge of computer (eg: MS Excel, Words etc.)

Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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