
Customer Service
2 days ago
Job Summary:
We are looking for a friendly and proactive Customer Service / Administrative Assistant to be the first point of contact for our customers and support the daily operations of the business.
The primary focus of this role is delivering excellent customer service, while also handling administrative tasks to support the smooth running of the office and showroom. It combines front-line customer interaction with backend support, requiring strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Serve as the first point of contact for customers greeting walk-ins' customers, answering phone calls, and responding to emails professionally and promptly.
- Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
- Maintain up to date knowledge of all products and services to provide accurate information to customers.
- Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
- Create invoices and prepare transfer orders accurately and timely.
- Maintain basic housekeeping of the front desk / reception area to ensure a clean and inviting environment for customers.
- Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.
- Maintain a positive and professional attitude to enhance the overall customer experience.
- Track and report common customer issues or feedback to management for continuous improvement.
Requirements:
- 5.5 Days work week
- Basic pay with attractive commission structure
- At least 1 year of experience in a customer service or front desk role.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office (especially Word, Excel, and Outlook).
- High attention to detail and ability to multitask effectively.
- Friendly, approachable, and calm under pressure.
-
Customer Relations Assistant
2 weeks ago
East Region, Singapore SAFRA National Service Association Full time $30,000 - $60,000 per yearJob PurposeThe Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting...
-
Customer Service Officer
2 days ago
Central Region, Singapore SAFRA National Service Association Full time $2,000 - $3,000 per yearCUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...
-
Customer Service Executive
2 days ago
Jurong East, Singapore A & I Tax Service Pte. Ltd. Full time $2,000 - $30,000 per yearWe are an accounting and corporate secretarial firm.Job ResponsibilitiesIssue quotations and negotiate price Reply to customers' enquiries Provide after-sales service to enhance good relationship with customersJob Requirements- Diploma / Degree (Studied in Business Management will be an advantage)Good communication skills in English and MandarinJob Types:...
-
Customer Service
2 days ago
East Region, Singapore AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD. Full time $40,000 - $60,000 per yearAbout the role Air export customer service located in the Changi Airport East Region. In this full-time role, you will be responsible for coordinating export of air freight shipments, ensuring efficient and timely delivery to customers.What you'll be doingLiaise with customers on shipment instructions and booking updatesPermit declarations and customs...
-
Customer Service
2 days ago
East Region, Singapore Pasona Singapore Pte. Ltd. Full time $4,000 - $4,650 per yearLocation: EastPosition: Customer Service (Japanese speaking) Job ID: CKSalary: Basic up to $4,650 + AWS + VBHybrid working arrangement after probationResponsibilities:➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer ➤AP/Logistics/management, etc.)...
-
Customer Service
2 days ago
East Region, Singapore The Supreme HR Advisory Pte Ltd Full time $40,000 - $80,000 per yearCompany Benefits & IncentivesCareer Progression OpportunitiesAttractive Salary PackageWorking days: 5 daysCustomer Service / Operation Executive - Ocean Freight Forwarding / Export / Changi Airfreight CentreJob Description:Organize and manage the export of goods via ocean freight.Book cargo space with co-loaders, carriers and shipping lines.Prepare...
-
Customer Service Coordinator
2 days ago
East Region, Singapore CONVERGINT SINGAPORE PTE. LTD Full time $40,000 - $60,000 per yearThriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and...
-
Customer Service Assistant
2 days ago
East Region, Singapore dnata Singapore Pte Ltd Full time $104,000 - $130,878 per yearSummaryThe Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for...
-
Customer Service Representative
2 days ago
East Region, Singapore People Profilers Pte Ltd Full time $60,000 - $80,000 per yearJob ID: L47WV3X5ResponsibilitiesResponds to call or emails to customers to provide follow-up on inquiries.Process customer Purchase orders promptly and accurately, including EDI, entry, follow up.Support AGO requirementHandling and resolving customers complaintsProcess customer Purchase orders and Request For Quotes promptly and accurately, including EDI,...
-
Customer Service Representative
2 days ago
East Region, Singapore People Profilers Pte Ltd Full time $40,000 - $80,000 per yearResponsibilitiesResponds to call or emails to customers to provide follow-up on inquiries.Process customer Purchase orders promptly and accurately, including EDI, entry, follow up.Support AOG requirementHandling and resolving customers complaintsProcess customer Purchase orders and Request For Quotes promptly and accurately, including EDI, entry, follow...