
Interview Executive
2 days ago
Location: Novena
Contract Duration: Until December 2025
We are looking for dedicated Interview Executives to support nationwide survey projects in the areas of domestic work and caregiving. This role involves engaging with respondents, ensuring survey data is collected accurately, and working collaboratively with the team to meet project goals.
Key Responsibilities- Conduct interviews and assist respondents in completing surveys, either online or via manual collection.
- Input completed survey data into the system and maintain accurate records.
- Update daily call outcomes and reports using Microsoft Excel.
- Collaborate with team members to ensure survey completion within deadlines.
- Handle respondent objections and refusals with professionalism.
- Perform data cleansing for rejected or ambiguous survey entries.
- Document detailed case notes to support follow-up actions.
- Comply with Standard Operating Procedures (SOPs) and provide justification for any deviations.
- Meet established KPIs and support other ad-hoc tasks when required.
- Singaporeans only.
- At least A-levels or equivalent qualification.
- Prior experience in survey operations, sales, or customer service preferred.
- Applicants without the stated qualifications may be considered with relevant work experience.
- Background in call centre, direct sales, or customer-facing roles will be advantageous.
- Skilled in objection handling and complaint de-escalation.
- Proficient in Microsoft Excel and internet usage.
- Strong team player who can also work independently.
- Must be willing to complete training and pass an assessment prior to deployment.
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Foo May Cheng)
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